Tracker

Jump to: navigation, search


The Joomla! tracker is the main location where we keep track of reported issues. The Joomla! tracker can be found on the following URL : http://joomlacode.org/gf/project/joomla/tracker/


Artifact status

Artifacts have a general status (open or closed) and they can have a detailed status:

  • Open (open): a new artifact has been added. This status tells us that actually no one has taken a look, or the status is just not changed (not confirmed for sure).
  • Information required (open): we are not sure what the issue exactly is, or we need more information to determine if we can confirm this issue. General guideline is that we close artifacts that have no response within 2 weeks after it has been put to this status.
  • Confirmed (open): the issue is validated, and it is confirmed to be a problem. At this time, testing instructions should be added to the notes. These instructions can be brief, but they should tell someone looking at the artifact how to reproduce the problem and, therefore, how to test that the problem has been fixed. From here these artifacts will be picked up in the Resolving issues process.
  • In progress (open): Not used in the maintenance release trackers. a developer has taken the artifacts to work on. When this status is assigned make sure that you also assign the people who are handling this issue to the artifact!
  • Pending (open): There is a patch ready to test. After testing add a comment.
  • Duplicate report (closed): there is another issue that refers to the same problem. In the comment field you will find the artifact that holds the original message.
  • Known Issues (closed): when this is a known issue, there is probably already a forum post of FAQ entry available. Overall status will be closed because we will not pay attention to these kind of issues.
  • Unable to confirm (closed): this issue cannot be confirmed after validation. In general this means that we cannot process this issue, and for that the overall status will be closed.
  • Not Joomla! core (closed): this is most of the times due to problems reported on 3rd party extensions. Because we only maintain the Joomla! core code, we will not pay attention to these issues, and the overall status is closed.
  • Closed (closed) : artifact is closed without a commit to SVN. This may be used when addressing one issue solves another issue.
  • Ready to commit (open): the provided patch (attached to the artifact) has been tested and confirmed to solve the issue. A developer with commit access now can commit the patch.
  • Fixed in SVN (closed): the issue has been solved in the code base.

Priority of Artifacts

The artifacts are prioritized according to the following characteristics:

1. Critical: The trunk is not working at all. Significant parts of the source are broken preventing key operations. Examples would be login, installation, extenstion installers, javascript errors that prevent you from moving a save or similar action, etc. Also includes the generation of Fatal PHP errors.

2. Major: Parts of the source are obstructing operation in a serious way or causing a major loss in advertised function. Examples would includes PHP notices and warnings and reported javascript errors.

3. Normal: Issues that are hindering advertised behaviour but the application is still workable. Examples would include parameters not working as advertised, language files not loading as expected, etc.

4. Minor: Minor loss of function and generally annoying behaviour. May include less common platform or browser specific problems that while they may be technically major in those environments, they represent a minority. Also include missing translation strings.

5. Trivial: Cosmetic problems, mis-spelled words, graphically mis-aligned object, less common issues with parameters, etc.

Retrieved from "http://docs.joomla.org/Tracker"
Personal tools