This article documents the current Joomla! bug tracking process from the time a new bug is reported to the time it is closed.
Joomla! bugs are tracked in the follower tracker:
The process is normally started in one of two ways: the bug is added to the respective tracker, or a user reports the bug in the Joomla! Bug Forum for the given maintenance release.
JBS members scan the forums to determine when issues need to be put into the tracker. If the issue can be reproduced, is clearly a bug, and there are step-by-step instructions for how to reproduce it, it can be entered into the tracker with a status of Confirmed. If it is not as clear-cut, it can be entered with a status of Open, so that other JBS members will know it needs further investigation.
When an issue is added to the tracker, the status will be either 1. Open 2. Confirmed 3. or Pending depending on the situation. If the issue needs more investigation, then it should be set to Open. If the issue (1) is a bug and (2) can be reproduced and (3) has good test instructions, it should be set to Confirmed. If it meets the three Confirmed criteria and also has a good patch attached, it should be set to Pending. See below for more information about the status codes.
Most issues are priority 3, or Normal. The artifacts are prioritized according to the following characteristics:
Normal: (3) Issues that are hindering advertised behavior but the application is still workable. Examples would include parameters not working as advertised, language files not loading as expected, etc.
Minor (4): Minor loss of function and generally annoying behavior. May include less common platform or browser specific problems that while they may be technically major in those environments, they represent a minority. Also include missing translation strings.
Trivial (5): Cosmetic problems, misspelled words, graphically misaligned object, less common issues with parameters, etc.
The bug squad takes care of the Joomla releases. For example, that means getting the 3.0.1, 3.0.2, 3.0.3, 3.0.4 etc releases ready by fixing problems that come up. The idea is to make the release increasingly stable and take care of issues that come up. At the same time, it is vitally important not to break anything that is working. That's called software regression and it's not something you want at this stage.
In the trackers there are several common statuses, mainly: open, confirmed, pending, ready to commit.
The flowchart below provides a visual guide to how the process for resolving bugs works.
You do not need to be a member of the JBS to help fix bugs in Joomla. Anyone can report bugs, test patches, or submit patches. If you want to help with resolving bugs, go to the Tracker. You can help resolve Open issues as outlined above. You can create and submit patches for Confirmed issues. Or you can help test Pending issues. To report about what you have done, login to joomlacode and add a comment. You'll be amazed at how much impact you can have and how good it feels to contribute to the Joomla! project.
If you have any questions, or are interested in joining the JBS, please contact the JBS Coordinator.