m (Sorry Neriv, reverted spellings back to British/Australian.)
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To report a bug in the Joomla! bug trackers, you need to create an "artefact" (Editor's note: joomlacode.org uses the American spelling "artifact", but our policy is to use British/Australian spellings throughout the documentation.). Once the artefact is created, the developers will check the validity of it and act accordingly.
A series of filters display the artefacts. Make sure Priority is set to "Any", Assignee to "Any" and Status to "Any", other filters to nothing. Mouse over the title of the artefacts to check their contents. If the issue you are experiencing is not already reported, click on the bottom-right Button "Add new Tracker Item".
A new screen will display and there, the more information you give, the easier it is for the developers.
Fill as many fields as you can.
Describe in a few words the issues you are having. It is generally a good idea to use existing artefacts as examples if this is your first time reporting a bug.
Note: Take care to be descriptive in your summary as this is the first thing the developers will see when they are perusing the tracker for something to fix.
This is the most important part of reporting the bug. Describe here step by step how you got the error you are noticing.
The more details, the better.
A. When I enabled "nameofplugin", no article can be saved. These are the plugins enabled at the same time. SEF is on (or Off). My site is in a sub-folder. I also remark that... etc. Files such and such are the issues IMHO (if you know what you are talking about).
B. Back-end. Clicking on "menu_name" Menu. Page opened is blank. Any other menu works OK. etc.
C. Back-end. Content -> Article Manager (The -> means you click on a submenu). Editing a non-categorized Article. Section dropdown does not display the sections available (or Editor is going over the right column for parameters, or Can't save article after changing a parameter [describe parameter], etc.
D. I have such an such issue when doing this and that. By changing this code [code proposed] in file [name and hierarchy of file], line(s) #, the issue looks solved on my settings.
To better describe the issue or/and propose a fix, you can add attachments to the artefact you are creating by using the "Browse" buttons at the bottom of the screen. A screen capture of the page(s) concerned helps a lot. If you can, try to optimise the size of the image through an image editor. If you know what part(s) of the code base to change, a patch [patches] or a full file where your changes are WELL shown will help the developers to solve the problem quicker.
You will receive an e-mail confirming that you posted the artefact. When someone comments or asks for supplementary details or solves the issue, you will receive a notification e-mail and may reply if needed.
Well-written bug reports are incredibly helpful. However, there's a certain amount of overhead involved in working with any bug tracking system, so your help in keeping our ticket tracker as useful as possible is appreciated. In particular:
Report security issues to security [at] joomla [dot] org. This is a private list only open to long-time, highly trusted Joomla! developers, and its archives are not publicly readable.
In the event of a confirmed vulnerability in Joomla! itself, we will take the following actions: