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Difference between revisions of "Cannot log in to Joomla frontend"

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A small number of users have reported not being able to login to the front end in Joomla 3.1.4.  
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A small number of users have reported not being able to log in to the frontend of Joomla!  
  
This seems to only occur when the users have a corrupt asset table.
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==Versions affected==
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{{refers_to|3.1.4,3.1.5}}
  
This is usually due to a faulty migration from Joomla 1.5.
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==What is the cause==
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This seems to only occur when the users have a corrupt asset table. This is usually due to a faulty migration from Joomla 1.5.
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==How to fix==
  
 
As a first step, click the rebuild icon in any categories view and see if this solves the problem.
 
As a first step, click the rebuild icon in any categories view and see if this solves the problem.
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'''Only the root asset is allowed to have parent_id=0.'''  
 
'''Only the root asset is allowed to have parent_id=0.'''  
  
TO fix you can manually or with an sql theory change the parent ids.
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To fix you can manually or with an SQL theory change the parent ids. If the broken assets are categories the parent should be set to the id number for that component (for example usually the id for com_content is 8). (They can also be set to have a parent of another category in the same component.)
If the broken assets are categories the parent should be set to the id number for that component (for example usually the id for com_content is 8). (They can also be set to   have a parent of another category in the same component.)
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For something besides a category  (for articles for example), set the parent either to a  category id or to the id for the extension if the extension does not use categories.
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For something besides a category(articles for example), set the parent either to a category id or to the id for the extension if the extension does not use categories.
  
[[Category:Version 3.1.4 FAQ]]
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[[Category:Version 3.1.4 FAQ]][[Category:Version 3.1.5 FAQ]]

Latest revision as of 19:32, 11 August 2013

A small number of users have reported not being able to log in to the frontend of Joomla!

Versions affected

Info non-talk.png
General Information

This pertains only to Joomla! version(s):- 3.1.4  3.1.5


What is the cause

This seems to only occur when the users have a corrupt asset table. This is usually due to a faulty migration from Joomla 1.5.

How to fix

As a first step, click the rebuild icon in any categories view and see if this solves the problem.

If this does not solve, look at your asset table in your database. If there is more than one parent_id with a value of 0 this indicates a corrupt table. Only the root asset is allowed to have parent_id=0.

To fix you can manually or with an SQL theory change the parent ids. If the broken assets are categories the parent should be set to the id number for that component (for example usually the id for com_content is 8). (They can also be set to have a parent of another category in the same component.)

For something besides a category(articles for example), set the parent either to a category id or to the id for the extension if the extension does not use categories.