Actions

Difference between revisions of "Joomla! Extension Directory FAQs"

From Joomla! Documentation

(How do I contact the Joomla! Extension Directory editors?)
m (I submitted a review yesterday but it is not shown yet, why?)
(46 intermediate revisions by 11 users not shown)
Line 1: Line 1:
{{review}}
+
{{RightTOC}}
 +
==Extensions' submission, approval and rejection==
 +
* FAQ for developers: [[Publishing_to_JED|Publishing to JED]]
  
===How do I list my extension in the extensions site?===
 
Information on how to list extensions in the extensions site is available here:
 
http://extensions.joomla.org/content/view/15/63/
 
  
===What extension is used to manage extensions.joomla.org?===
+
==Reviews==
It is a customized version of Mosets Tree (a commercial component you can find in the Joomla! Extensions Directory ).
+
  
===Why was my extension rejected from being listed?===
+
===Why was my review of an extension is rejected, removed and/or edited?===
Some of the common reasons extensions are rejected are because of:
+
The following are some reasons why your review may have been rejected, removed or edited:
*logo violations
+
*Too short.
*extension cannot be downloaded or found on the site
+
*extension does not install
+
 
+
===How can I help the extension submission process?===
+
There are several ways you can help the extension submission process go faster and smoother.
+
As you may know, the Joomla! Extension Directory is supported by volunteers and it takes time to go through all the extensions.
+
To make things easier:
+
*Make sure your download link leads directly to the download page. It makes downloading and testing the extension a whole lot easier.
+
*Make sure a front-end/public/guest user can actually download the extension.
+
*Test your extension to make sure the package can be installed.
+
*If you have use the Joomla! logo anywhere, make sure it follows the logo guidelines.
+
*If you need to make changes to your extension listing and it has not been published, do not submit another application. Removing duplicates takes up precious time. Instead, either email your changes to team@extensions.joomla.org with detailed information about your extension or wait until your extension is published.
+
 
+
===Why was my review of XYZ extension removed and/or edited?===
+
 
*Spam and/or self-promotion.
 
*Spam and/or self-promotion.
 +
*Contains links.
 
*Feature requests. Send feature requests to the developer.
 
*Feature requests. Send feature requests to the developer.
 
*Support requests. Send support requests to the developer.
 
*Support requests. Send support requests to the developer.
*You state that you haven't used the extension.
+
*Bug reports. Send bug reports to the developer.
*Putting some type of code. The review section doesn't like code languages.
+
*Your review does not show that you used the extension.
 +
*Not a review of the product.
 +
*Contains code. The review section doesn't like code languages.
 +
*Commercial disputes. Instead, report the extension.
 +
*Complaints about licenses, download policies, and version compatibility.
 +
*Violation of the Terms of Service.
 +
*Duplicate accounts.
 +
 
 +
===I submitted a review yesterday but it is not shown yet, why?===
 +
All reviews are being manually approved by the Editorial Team, and some submissions will be considered borderline and therefore gets a comment and awaits a second opinion from another editor. In some cases reviews can take up to 21 days to be processed.
 +
 
 +
===How can I change or delete a review that I submitted earlier?===
 +
Please use the ‘Report this review’ button next to the review, and explain what changes you would like added or if you wish to have the review removed in order to be able to submit a new and updated review. By using the ‘Report this review’ we will be able to see that the request is made by the same user who originally created the review.
 +
 
 +
 
 +
==Categorization==
 +
 
 +
===Can I suggest some changes to categorization?===
 +
Categories in JED is constantly evolving to cope with the increasing amount of extensions. We strive to provide a good categorization to fit all extensions listed in JED. If you feel that an extension deserved to be in another existing or new category, please use the "Report This" button and let us know about your suggestion. You can also post your feedback to our forum.
 +
 
 +
 
 +
==Directory==
 +
 
 +
===When is an extension considered ‘Popular’?===
 +
Extension will be shown as ‘Hot’ when it has an average of 150 views or more per day.
 +
 
 +
===For how long is the tag ‘Just Added’ used?===
 +
An extension will be tagged as ‘Just Added’ for 14 days from the days it is approved and published.
 +
 
 +
===What is the calculation for an extension to be ‘Top Rated’?===
 +
An extension has to have at least 15 votes to be eligible to be listed as Top Rated Extension. Top Rated extensions are ordered by the average rating given by users.
 +
 
 +
===What is the calculation for an extension to be ‘Most Popular’?===
 +
Extensions with the highest view of all time are listed in [http://extensions.joomla.org/extensions/popular Popular Extensions].
 +
 
 +
===How is ‘Most Reviewed’ list calculated?===
 +
Extensions with the highest number of reviews are listed in [http://extensions.joomla.org/extensions/most-reviewed Most Reviewed].
 +
 
 +
===When is an extension listed in ‘Recently Updated’ page?===
 +
Extensions will be listed in [http://extensions.joomla.org/extensions/updated Recently Update] here when they are updated with new version.
 +
 
 +
===How are extensions selected to be shown in JED's front page?===
 +
There are 4 main modules in JED's front page.
 +
 
 +
* '''''Random New Extensions''''' module randomly shows 12 extensions added in the past 4 weeks. All extensions added in this period have equal chance of appearing in the module.
 +
* '''''New and Noteworthy''''' module shows 4 most viewed extensions added in the past 2 weeks. In another words, these are popular new extensions added in the past 2 weeks. Additionally, only listings that have uploaded image are considered in this module.
 +
* '''''Recently Updated''''' module shows 12 most recently updated extensions in JED. Extensions are considered 'updated' when their version information is changed.
 +
* '''''Random Extensions''''' module randomly shows 2 extensions with image.
 +
 
 +
===What component is used to manage Joomla! Extensions Directory?===
 +
The directory component used at Joomla! Extensions Directory is [http://extensions.joomla.org/extensions/233/details Mosets Tree] by a company called [http://www.mosets.com Mosets].
 +
 
 +
 
 +
==The JED Team==
 +
===Community Leadership Team Liaison===
 +
* [http://forum.joomla.org/memberlist.php?mode=viewprofile&u=106184 Sander Potjer]
 +
 
 +
===JED Team Manager===
 +
* [http://forum.joomla.org/memberlist.php?mode=viewprofile&u=456393 Matthew Baylor]
 +
 
 +
===JED Editors===
 +
* [http://forum.joomla.org/memberlist.php?mode=viewprofile&u=87230 Pierre Gazzola]
 +
* [http://forum.joomla.org/memberlist.php?mode=viewprofile&u=6515 P.Izidoro]
 +
* [http://forum.joomla.org/memberlist.php?mode=viewprofile&u=29306 Nathan Gifford]
 +
* [http://forum.joomla.org/memberlist.php?mode=viewprofile&u=246372 Andy Sharman]
 +
* [http://forum.joomla.org/memberlist.php?mode=viewprofile&u=115421 Mustaq Sheikh]
 +
 
 +
===VEL/JSST/J!People Liaison===
 +
* [http://forum.joomla.org/memberlist.php?mode=viewprofile&u=28000 Claire Mandville]
 +
 
 +
===Technical Advisory===
 +
* [http://forum.joomla.org/memberlist.php?mode=viewprofile&u=79 Lee Cher Yeong]
 +
 
 +
===Contacting the team===
 +
The editors can be reached by submitting a support ticket on the  [http://extensions.joomla.org/component/maqmahelpdesk/ JED Help Desk]. Support is no longer provided via email.
  
===How do I contact the Joomla! Extension Directory editors?===
 
The editors can be contacted through the Extension Directory forum or by mail team@extensions.joomla.org
 
  
<noinclude>[[Category:FAQ]]</noinclude>
+
<noinclude>[[Category:FAQ]][[Category:JED]]</noinclude>

Revision as of 09:33, 25 November 2012

Contents

Extensions' submission, approval and rejection


Reviews

Why was my review of an extension is rejected, removed and/or edited?

The following are some reasons why your review may have been rejected, removed or edited:

  • Too short.
  • Spam and/or self-promotion.
  • Contains links.
  • Feature requests. Send feature requests to the developer.
  • Support requests. Send support requests to the developer.
  • Bug reports. Send bug reports to the developer.
  • Your review does not show that you used the extension.
  • Not a review of the product.
  • Contains code. The review section doesn't like code languages.
  • Commercial disputes. Instead, report the extension.
  • Complaints about licenses, download policies, and version compatibility.
  • Violation of the Terms of Service.
  • Duplicate accounts.

I submitted a review yesterday but it is not shown yet, why?

All reviews are being manually approved by the Editorial Team, and some submissions will be considered borderline and therefore gets a comment and awaits a second opinion from another editor. In some cases reviews can take up to 21 days to be processed.

How can I change or delete a review that I submitted earlier?

Please use the ‘Report this review’ button next to the review, and explain what changes you would like added or if you wish to have the review removed in order to be able to submit a new and updated review. By using the ‘Report this review’ we will be able to see that the request is made by the same user who originally created the review.


Categorization

Can I suggest some changes to categorization?

Categories in JED is constantly evolving to cope with the increasing amount of extensions. We strive to provide a good categorization to fit all extensions listed in JED. If you feel that an extension deserved to be in another existing or new category, please use the "Report This" button and let us know about your suggestion. You can also post your feedback to our forum.


Directory

When is an extension considered ‘Popular’?

Extension will be shown as ‘Hot’ when it has an average of 150 views or more per day.

For how long is the tag ‘Just Added’ used?

An extension will be tagged as ‘Just Added’ for 14 days from the days it is approved and published.

What is the calculation for an extension to be ‘Top Rated’?

An extension has to have at least 15 votes to be eligible to be listed as Top Rated Extension. Top Rated extensions are ordered by the average rating given by users.

What is the calculation for an extension to be ‘Most Popular’?

Extensions with the highest view of all time are listed in Popular Extensions.

How is ‘Most Reviewed’ list calculated?

Extensions with the highest number of reviews are listed in Most Reviewed.

When is an extension listed in ‘Recently Updated’ page?

Extensions will be listed in Recently Update here when they are updated with new version.

How are extensions selected to be shown in JED's front page?

There are 4 main modules in JED's front page.

  • Random New Extensions module randomly shows 12 extensions added in the past 4 weeks. All extensions added in this period have equal chance of appearing in the module.
  • New and Noteworthy module shows 4 most viewed extensions added in the past 2 weeks. In another words, these are popular new extensions added in the past 2 weeks. Additionally, only listings that have uploaded image are considered in this module.
  • Recently Updated module shows 12 most recently updated extensions in JED. Extensions are considered 'updated' when their version information is changed.
  • Random Extensions module randomly shows 2 extensions with image.

What component is used to manage Joomla! Extensions Directory?

The directory component used at Joomla! Extensions Directory is Mosets Tree by a company called Mosets.


The JED Team

Community Leadership Team Liaison

JED Team Manager

JED Editors

VEL/JSST/J!People Liaison

Technical Advisory

Contacting the team

The editors can be reached by submitting a support ticket on the JED Help Desk. Support is no longer provided via email.