Difference between revisions of "Joomla! Extension Directory FAQs"

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==Extensions' submission, approval and rejection==
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<translate>==Extensions' submission, approval and rejection== <!--T:25--></translate>
* FAQ for developers: [[Publishing_to_JED|Publishing to JED]]
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<translate><!--T:26-->
 +
* FAQ for developers: [[S:MyLanguage/Publishing_to_JED|Publishing to JED]]</translate>
 +
<translate>==Reviews== <!--T:27--></translate>
 +
<translate>===Why was my review of an extension rejected, removed and/or edited?=== <!--T:28--></translate>
 +
<translate><!--T:29-->
 +
The following are some reasons why your review may have been rejected, removed or edited:</translate>
 +
<translate><!--T:30-->
 +
*Too short.</translate>
 +
<translate><!--T:31-->
 +
*Spam and/or self-promotion.</translate>
 +
<translate><!--T:32-->
 +
*Contains links.</translate>
 +
<translate><!--T:33-->
 +
*Feature requests. Send feature requests to the developer.</translate>
 +
<translate><!--T:34-->
 +
*Support requests. Send support requests to the developer.</translate>
 +
<translate><!--T:35-->
 +
*Bug reports. Send bug reports to the developer.</translate>
 +
<translate><!--T:36-->
 +
*Your review does not show that you used the extension.</translate>
 +
<translate><!--T:37-->
 +
*Not a review of the product.</translate>
 +
<translate><!--T:38-->
 +
*Foreign Language (Only English is permitted).</translate>
 +
<translate><!--T:39-->
 +
*Contains code. The review section doesn't like code languages.</translate>
 +
<translate><!--T:40-->
 +
*Commercial disputes. Instead, report the extension.</translate>
 +
<translate><!--T:41-->
 +
*Complaints about licenses, download policies, and version compatibility.</translate>
 +
<translate><!--T:42-->
 +
*Violation of the Terms of Service.</translate>
 +
<translate><!--T:43-->
 +
*Duplicate accounts.</translate>
 +
<translate><!--T:44-->
 +
*Flagged for IP masking.</translate>
  
 +
<translate>===I submitted a review yesterday but it is not shown yet, why?=== <!--T:45--></translate>
 +
<translate><!--T:46-->
 +
All reviews are being manually approved by the Editorial Team, but sometimes team members require a second opinion from another editor to make sure a review is acceptable. In some cases reviews can take up to 21 days to be processed.</translate>
  
==Reviews==
+
<translate>===How can I change or delete a review that I submitted earlier?=== <!--T:47--></translate>
 +
<translate><!--T:48-->
 +
Please use the 'Report this Review' button next to the review that you'd like to edit/delete. By using the 'Report this Review', JED team members will be able to see that the request was made by the same user who originally created the review. Once the first review is removed you can resubmit a new review. We cannot alter the review or rating for you; we are only able to remove it for you.</translate>
  
===Why was my review of an extension is rejected, removed and/or edited?===
+
<translate>==Categorization== <!--T:49--></translate>
The following are some reasons why your review may have been rejected, removed or edited:
+
<translate>===Can I suggest some changes to categorization?=== <!--T:50--></translate>
*Spam and/or self-promotion.
+
<translate><!--T:51-->
*Feature requests. Send feature requests to the developer.
+
Categories in the JED are continually evolving as new types of extensions are created. The JED Team strives&nbsp;to provide a categorization system to fit every extension listed in JED. If you feel that an extension deserved to be in an&nbsp;existing category or that a new category should be created, click on the 'Report!' button for the listing and let us know what you're thinking. For new category, please use the 'Report This' button and let us know about your suggestion. You can also post your feedback to [http://forum.joomla.org/viewforum.php?f=262 our forum].</translate>
*Support requests. Send support requests to the developer.
 
*Bug reports. Send bug reports to the developer.
 
*Your review does not show that you used the extension.
 
*Not a review of the product.
 
*Putting some type of code. The review section doesn't like code languages.
 
*Commercial disputes. Instead, report the extension.
 
*Complaints about licenses, download policies, and version compatibility.
 
  
===I submitted a review yesterday but it is not shown yet, why?===
+
<translate>==Directory== <!--T:52--></translate>
All reviews are being manually approved by the Editorial Team, and some submissions will be considered borderline and therefore gets a comment and awaits a second opinion from another editor.
+
<translate>===When is an extension considered ‘Popular’?=== <!--T:53--></translate>
 +
<translate><!--T:54-->
 +
An extension is shown as ‘Hot’ when it has an average of 150 views or more per day.</translate>
  
===How can I change or delete a review that I submitted earlier?===
+
<translate>===How long is the ‘New’ tag used for an extension?=== <!--T:55--></translate>
Please use the ‘Report this review’ button next to the review, and explain what changes you would like added or if you wish to have the review removed in order to be able to submit a new and updated review. By using the ‘Report this review’ we will be able to see that the request is made by the same user who originally created the review.
+
<translate><!--T:56-->
 +
An extension will be tagged as ‘New’ for 14 days from the day it is reviewed and published.</translate>
  
 +
<translate>===What is the calculation for an extension to be ‘Top Rated’?=== <!--T:57--></translate>
 +
<translate><!--T:58-->
 +
An extension has to have at least 15 votes to be eligible to be listed as [http://extensions.joomla.org/browse/top-rated Top Rated Extension]. Receiving a 'Top Rated' tag is determined by the average rating given by users.</translate>
  
==Categorization==
+
<translate>===How is ‘Most Reviewed’ extension list calculated?=== <!--T:59--></translate>
 +
<translate><!--T:60-->
 +
Extensions with the highest number of reviews are listed as [http://extensions.joomla.org/browse/most-reviewed Most Reviewed].</translate>
  
===Can I suggest some changes to categorization?===
+
<translate>===What component is used to manage Joomla! Extensions Directory?=== <!--T:61--></translate>
Categories in JED is constantly evolving to cope with the increasing amount of extensions. We strive to provide a good categorization to fit all extensions listed in JED. If you feel that an extension deserved to be in another existing or new category, please use the "Report This" button and let us know about your suggestion. You can also post your feedback to our forum.
+
<translate><!--T:62-->
 +
The new site is a custom application envisioned by the JED Team and built by Fabrik. Portions of it will be publicly available on [https://bitbucket.org Bitbucket] as it becomes more stable.</translate> 
  
 +
<translate>==The JED Team== <!--T:63--></translate>
 +
<translate><!--T:64-->
 +
See here for a full list of the [https://volunteers.joomla.org/teams/extensions-directory-team JED team members]</translate>
  
==Directory==
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<translate>===Contacting the team=== <!--T:65--></translate>
 +
<translate><!--T:66-->
 +
The editors can be reached by submitting a support ticket on the [http://extensions.joomla.org/support/support-tickets JED Help Desk]. Support is no longer provided via email.</translate>
  
===When is an extension considered ‘Popular’?===
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<noinclude>
Extension will be shown as ‘Hot’ when it has an average of 150 views or more per day.
+
<translate>
 
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<!--T:67-->
===For how long is the tag ‘Just Added’ used?===
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[[Category:FAQ]]
An extension will be tagged as ‘Just Added’ for 14 days from the days it is approved and published.
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[[Category:JED]]
 
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</translate>
===What is the calculation for an extension to be ‘Top Rated’?===
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</noinclude>
An extension has to have at least 15 votes to be eligible to be listed as Top Rated Extension. Top Rated extensions are ordered by the average rating given by users.
 
 
 
===What is the calculation for an extension to be ‘Most Popular’?===
 
Extensions with the highest view of all time are listed in [http://extensions.joomla.org/extensions/popular Popular Extensions].
 
 
 
===How is ‘Most Reviewed’ list calculated?===
 
Extensions with the highest number of reviews are listed in [http://extensions.joomla.org/extensions/most-reviewed Most Reviewed].
 
 
 
===When is an extension listed in ‘Recently Updated’ page?===
 
Extensions will be listed in [http://extensions.joomla.org/extensions/updated Recently Update] here when they are updated with new version.
 
 
 
===How are extensions selected to be shown in JED's front page?===
 
There are 4 main modules in JED's front page.
 
 
 
* '''''Random New Extensions''''' module randomly shows 12 extensions added in the past 4 weeks. All extensions added in this period have equal chance of appearing in the module.
 
* '''''New and Noteworthy''''' module shows 4 most viewed extensions added in the past 2 weeks. In another words, these are popular new extensions added in the past 2 weeks. Additionally, only listings that have uploaded image are considered in this module.
 
* '''''Recently Updated''''' module shows 12 most recently updated extensions in JED. Extensions are considered 'updated' when their version information is changed.
 
* '''''Random Extensions''''' module randomly shows 2 extensions with image.
 
 
 
===What component is used to manage Joomla! Extensions Directory?===
 
The directory component used at Joomla! Extensions Directory is [http://extensions.joomla.org/extensions/233/details Mosets Tree] by a company called [http://www.mosets.com Mosets].
 
 
 
 
 
==The JED Team==
 
===Community Leadership Team Liaison===
 
* [http://forum.joomla.org/memberlist.php?mode=viewprofile&u=106184 Sander Potjer]
 
 
 
===JED Team Manager===
 
* [http://forum.joomla.org/memberlist.php?mode=viewprofile&u=456393 Matthew Baylor]
 
 
 
===JED Editors===
 
* [http://forum.joomla.org/memberlist.php?mode=viewprofile&u=87230 Pierre Gazzola]
 
* [http://forum.joomla.org/memberlist.php?mode=viewprofile&u=6515 P.Izidoro]
 
* [http://forum.joomla.org/memberlist.php?mode=viewprofile&u=29306 Nathan Gifford]
 
* [http://forum.joomla.org/memberlist.php?mode=viewprofile&u=246372 Andy Sharman]
 
* [http://forum.joomla.org/memberlist.php?mode=viewprofile&u=115421 Mustaq Sheikh]
 
 
 
===VEL/JSST/J!People Liaison===
 
* [http://forum.joomla.org/memberlist.php?mode=viewprofile&u=28000 Claire Mandville]
 
 
 
===Technical Advisory===
 
* [http://forum.joomla.org/memberlist.php?mode=viewprofile&u=79 Lee Cher Yeong]
 
 
 
===Contacting the team===
 
The editors can be reached by submitting a support ticket on the  [http://extensions.joomla.org/component/maqmahelpdesk/ JED Help Desk]. Support is no longer provided via email.
 
 
 
 
 
<noinclude>[[Category:FAQ]][[Category:JED]]</noinclude>
 

Latest revision as of 18:12, 18 April 2020

Other languages:
English • ‎Nederlands • ‎eesti • ‎español • ‎français

Extensions' submission, approval and rejection[edit]

Reviews[edit]

Why was my review of an extension rejected, removed and/or edited?[edit]

The following are some reasons why your review may have been rejected, removed or edited:

  • Too short.
  • Spam and/or self-promotion.
  • Contains links.
  • Feature requests. Send feature requests to the developer.
  • Support requests. Send support requests to the developer.
  • Bug reports. Send bug reports to the developer.
  • Your review does not show that you used the extension.
  • Not a review of the product.
  • Foreign Language (Only English is permitted).
  • Contains code. The review section doesn't like code languages.
  • Commercial disputes. Instead, report the extension.
  • Complaints about licenses, download policies, and version compatibility.
  • Violation of the Terms of Service.
  • Duplicate accounts.
  • Flagged for IP masking.

I submitted a review yesterday but it is not shown yet, why?[edit]

All reviews are being manually approved by the Editorial Team, but sometimes team members require a second opinion from another editor to make sure a review is acceptable. In some cases reviews can take up to 21 days to be processed.

How can I change or delete a review that I submitted earlier?[edit]

Please use the 'Report this Review' button next to the review that you'd like to edit/delete. By using the 'Report this Review', JED team members will be able to see that the request was made by the same user who originally created the review. Once the first review is removed you can resubmit a new review. We cannot alter the review or rating for you; we are only able to remove it for you.

Categorization[edit]

Can I suggest some changes to categorization?[edit]

Categories in the JED are continually evolving as new types of extensions are created. The JED Team strives to provide a categorization system to fit every extension listed in JED. If you feel that an extension deserved to be in an existing category or that a new category should be created, click on the 'Report!' button for the listing and let us know what you're thinking. For new category, please use the 'Report This' button and let us know about your suggestion. You can also post your feedback to our forum.

Directory[edit]

When is an extension considered ‘Popular’?[edit]

An extension is shown as ‘Hot’ when it has an average of 150 views or more per day.

How long is the ‘New’ tag used for an extension?[edit]

An extension will be tagged as ‘New’ for 14 days from the day it is reviewed and published.

What is the calculation for an extension to be ‘Top Rated’?[edit]

An extension has to have at least 15 votes to be eligible to be listed as Top Rated Extension. Receiving a 'Top Rated' tag is determined by the average rating given by users.

How is ‘Most Reviewed’ extension list calculated?[edit]

Extensions with the highest number of reviews are listed as Most Reviewed.

What component is used to manage Joomla! Extensions Directory?[edit]

The new site is a custom application envisioned by the JED Team and built by Fabrik. Portions of it will be publicly available on Bitbucket as it becomes more stable.

The JED Team[edit]

See here for a full list of the JED team members

Contacting the team[edit]

The editors can be reached by submitting a support ticket on the JED Help Desk. Support is no longer provided via email.