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Difference between revisions of "Social Media Working Group"

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First step to a social media strategy: think about these things:
+
== Social Media Strategy ==
  
 +
* To promote publishing and collaborating in communities
 +
* To communicate software that is free, secure and of high-quality
 +
* To sustain a community that is enjoyable and rewarding to participate in
 +
* Communicate people around the world using their preferred languages
 +
* To act autonomously, in a socially responsible way, dedicated to maintaining the trust of its users
  
== Social Media Strategy ==
+
== Why do you want a social media plan for the organization? ==
  
1. WHY? Why are you interested in social media?
+
* To have unified communicational process/policy across all areas
2. Why do you want a social media plan for the organization?
+
* To publish and distribute critical content for the community
3. What objectives are we trying to meet?
+
* To set a standard in the communication
Outcomes that are essential to the project
+
* To ease the knowledge sharing
4. How will we know when we get there? (metrics)
+
* Promote a code of conduct
Objective or subjective measures
+
Qualitative or quantitative
+
Indication of progress
+
5. What’s the value of accomplishing your objectives?
+
-Demonstrable value
+
-Represents actual improvement in the current conditions
+
  
SOCIAL MEDIA GOALS & OBJECTIVES
+
== Objectives ==
1. Now, think about your TOP 3 objectives so that they are “SMART” – specific, measurable,
+
 
 +
* Every area must define content to be communicated, according the
 +
general roadmap / internal plan
 +
* Add new Joomla Users
 +
* Improve Joomla visibility
 +
* Improve Joomla Communication and Support
 +
* Answer Joomla Social Questions and Complains
 +
* Provide Feedback
 +
 
 +
== Metrics ==
 +
 
 +
* Increase Likes
 +
* Increase Followers
 +
* Increase Joomla associated Posts
 +
* Qualitative or quantitative
 +
* Indication of progress
 +
 
 +
== Objectives values ==
 +
 
 +
* Demonstrable value (Social Media Report)
 +
* Represents actual improvement in the current conditions
 +
 
 +
== SOCIAL MEDIA GOALS & OBJECTIVES ==
 +
 
 +
1. Now, think about your TOP 3 objectives so that they are “SMART” –
 +
specific, measurable,
 
attainable, realistic, and time-based.
 
attainable, realistic, and time-based.
2. Describe how your social media objective supports or links to a goal in your organization’s
+
 
 +
2. Describe how your social media objective supports or links to a
 +
goal in your organization’s
 
communications plan.
 
communications plan.
  
MEASURING YOUR GOALS
+
== MEASURING YOUR GOALS ==
  
 
For each of your goals, identify the following:
 
For each of your goals, identify the following:
1. What is the purpose? Why is this goal important? What will be the benefit for your
+
 
organization?
+
1. What is the purpose? Why is this goal important? What will be the benefit for your organization?
2 .How is it measurable? Come up with two or three quantifiable measurements to help you
+
 
gauge your success.
+
2 .How is it measurable? Come up with two or three quantifiable measurements to help you gauge your success.
 +
 
 
3. What are you able to measure that will give you knowledge about your progress?
 
3. What are you able to measure that will give you knowledge about your progress?
4. What defines success? Identify a benchmark for each measurement that will help you figure
 
out how well you did in accomplishing your goal.
 
  
 +
4. What defines success? Identify a benchmark for each measurement that will help you figure out how well you did in accomplishing your goal.
 +
 +
 +
== DEFINING YOUR TARGET AUDIENCE ==
 +
 +
1. Who must you reach with your social media efforts to meet your objective? Why this target group?
 +
 +
2. Is this a target group identified in your organization’s communications plan?
 +
 +
3. What do they know or believe about your organization or issue? What will resonate with them?
  
DEFINING YOUR TARGET AUDIENCE
 
1. Who must you reach with your social media efforts to meet
 
your objective? Why this target group?
 
2. Is this a target group identified in your organization’s
 
communications plan?
 
3. What do they know or believe about your organization or issue?
 
What will resonate with them?
 
 
4. What key points do you want to make with your audience?
 
4. What key points do you want to make with your audience?
  
BRAINSTORMING TOOLS AND TACTICS
+
== BRAINSTORMING TOOLS AND TACTICS ==
 +
 
 +
Each social media channel is good for something different. Consider the strengths and weaknesses of each tool against your goals in order to determine which
 +
channels are right for your organization.
 +
 
 +
== Process ==
  
Each social media channel is good for something different. Consider the strengths and
+
* Manual
weaknesses of each tool against your goals in order to determine which channels are right for
+
* Crisis management
your organization.
+
* Rules
 +
* Content Calendar
 +
* Reports
 +
* Feedback to the plan
  
 +
== References ==
  
Source: http://www.slideshare.net/vandda/social-media-strategy-the-12point-program-for-the-social-enterprise
+
http://www.slideshare.net/vandda/social-media-strategy-the-12point-program-for-the-social-enterprise
 
www.marketingsavant.com
 
www.marketingsavant.com

Revision as of 11:33, 12 June 2012

Contents

Social Media Strategy

  • To promote publishing and collaborating in communities
  • To communicate software that is free, secure and of high-quality
  • To sustain a community that is enjoyable and rewarding to participate in
  • Communicate people around the world using their preferred languages
  • To act autonomously, in a socially responsible way, dedicated to maintaining the trust of its users

Why do you want a social media plan for the organization?

  • To have unified communicational process/policy across all areas
  • To publish and distribute critical content for the community
  • To set a standard in the communication
  • To ease the knowledge sharing
  • Promote a code of conduct

Objectives

  • Every area must define content to be communicated, according the

general roadmap / internal plan

  • Add new Joomla Users
  • Improve Joomla visibility
  • Improve Joomla Communication and Support
  • Answer Joomla Social Questions and Complains
  • Provide Feedback

Metrics

  • Increase Likes
  • Increase Followers
  • Increase Joomla associated Posts
  • Qualitative or quantitative
  • Indication of progress

Objectives values

  • Demonstrable value (Social Media Report)
  • Represents actual improvement in the current conditions

SOCIAL MEDIA GOALS & OBJECTIVES

1. Now, think about your TOP 3 objectives so that they are “SMART” – specific, measurable, attainable, realistic, and time-based.

2. Describe how your social media objective supports or links to a goal in your organization’s communications plan.

MEASURING YOUR GOALS

For each of your goals, identify the following:

1. What is the purpose? Why is this goal important? What will be the benefit for your organization?

2 .How is it measurable? Come up with two or three quantifiable measurements to help you gauge your success.

3. What are you able to measure that will give you knowledge about your progress?

4. What defines success? Identify a benchmark for each measurement that will help you figure out how well you did in accomplishing your goal.


DEFINING YOUR TARGET AUDIENCE

1. Who must you reach with your social media efforts to meet your objective? Why this target group?

2. Is this a target group identified in your organization’s communications plan?

3. What do they know or believe about your organization or issue? What will resonate with them?

4. What key points do you want to make with your audience?

BRAINSTORMING TOOLS AND TACTICS

Each social media channel is good for something different. Consider the strengths and weaknesses of each tool against your goals in order to determine which channels are right for your organization.

Process

  • Manual
  • Crisis management
  • Rules
  • Content Calendar
  • Reports
  • Feedback to the plan

References

http://www.slideshare.net/vandda/social-media-strategy-the-12point-program-for-the-social-enterprise www.marketingsavant.com