Help310

Components Privacy Request/fr

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This page is a translated version of the page Help310:Components Privacy Request and the translation is 0% complete.

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Description

This is where you can review an information request and the related action log.


How to Access

  • Select Users  Privacy from the dropdown menu of the Administrator Panel
  • Select Requests in the left sidebar
  • Select the email address of the request you want to review.


Screenshot

Help-39-component-privacy-review-information-request-en.png


Details

Request Information

  • Email. The email address of the individual owning the information being requested.
  • Status. The status of the information request.
    • Invalid: The information request has been invalidated by a Super User.
    • Pending: The user hasn't yet confirmed their information request (Quick Tip).
    • Confirmed: The user has confirmed their information request.
    • Completed: The information request has been completed by a Super User.
  • Request Type. Displays the 2 different types of request.
    1. Export: when a user has sent a request for an export of their data
    2. Remove: when a user has sent a request to be removed.
  • Date Requested. Date and time when the information request has been created.

Action Log (Action/Date/Name) All actions performed related to the individual owning the information being requested.


Toolbar

At the top, you will see a toolbar with different actions according to the status of the information request.

Toolbar status Confirmed

Help30-users-privacy-requests-confirmed-export-toolbar-en.png

  • Complete. Allows a Super user to mark an information request as 'Completed'.
  • Invalidate. Allows a Super user to mark an information request as 'Invalid'.
  • Export Data. Allows a Super user to export as an xml file the data of the individual owning the information being requested.
  • Email Data Export. Allows a Super user to email the data export to the email address linked to the Export Request.
  • Delete Data. Allows a Super user to delete the data related to the user. The personal data will be automatically anonymised.
    Note: Only shown if request type is 'Remove'.
  • Close. Closes the current screen and returns to the previous screen without saving any modifications you may have made.
  • Help. Opens this help screen.

Toolbar status Pending

Help30-users-privacy-requests-pending-toolbar-en.png

Toolbar status Completed or Invalid

Help30-users-privacy-requests-completed-invalid-toolbar-en.png


Quick Tips

  • Users have 2 ways to confirm:
    1. by visiting the URL mentioned in the email sent to the user or
    2. by copying the token from the email and paste it into the form in the given URL. The token is valid for 24 hours.


Related Information