Mail Templates

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Mail Templates are used to adjust the layout of various system email messages.

How to Access[edit]

  • Select System  Templates panel  Mail Templates from the Administrator menu.



Column Headers[edit]

In the table containing Mail Templates, these are the different columns:

  • Title. The name of the template.
  • Component. The component where this template is used.
  • Templates. Flags in this column indicate languages for which a custom email template has been created.
  • No Templates. Flags in this column indicate languages for which a custom email template has not been created.
  • Description. Brief description of the template.
  • ID. Template ID name. This is the template_id of the mail template's record in the #_mail_templates table in the database.

List Filters[edit]

Search bar. Near the top of the page you will see the search bar shown in the Screenshot above.

  • Search by Text. Enter part of the search term and click the Search icon. Hover to see a Tooltip indicating which fields will be searched.
    To 'Search by ID' enter "id:x", where "x" is the ID number (for example, "id:19").
  • Filter Options. Click to display the additional filters.
  • Clear. Click to clear the Filter field and restore the list to its unfiltered state.
  • Ordering. Shows the current list ordering field. 2 ways to change the order:
    • Select from the dropdown list. Ordering may be in ascending or descending order.
    • Click a column heading. The column heading toggles between ascending and descending order.
  • Number to Display. Shows the number of items in a list. Select from the dropdown list to change the number displayed.
    The default for a site is '20' but this may be changed in the Global Configuration.

Filter Options[edit]

  • Select Language. Select from the list of available languages, if the site manages more than 1 language.

Filter by Component. Select from the list of components that may send emails.


Page Controls. When the number of items is more than one page, you will see a page control bar near the bottom of the page shown in the Screenshot above. The current page number being viewed has a dark colour background.

  • Start. Click to go to the first page.
  • Prev. Click to go to the previous page.
  • Page numbers. Click to go to the desired page.
  • Next. Click to go to the next page.
  • End. Click to go to the last page.


  • Options. Opens the Options window where settings such as default parameters can be edited.
  • Help. Opens this help screen.