Difference between revisions of "Dealing with a problem user"
From Joomla! Documentation
Netguysteve (talk | contribs) |
Netguysteve (talk | contribs) |
||
Line 1: | Line 1: | ||
− | {{cookiejar}}{{ | + | {{cookiejar}}{{review}}[[Category:FAQ]][[Category:Version 1.5 FAQ]][[Category:Getting Started FAQ]] |
The best method of dealing with a problem user is ''not'' to delete the account. It is better to simply block them from logging in. This is true for a few different reasons. | The best method of dealing with a problem user is ''not'' to delete the account. It is better to simply block them from logging in. This is true for a few different reasons. |
Revision as of 13:33, 11 December 2008
This article is a small, well-defined item that could be completed by someone with a reasonable knowledge of the subject matter and a modest time commitment. If you would like to try writing this article you're welcome to do so.
The subject may be self-evident, but if not then further details should be available on the discussion page. Please add {{inuse}} at the top of this page while editing. For other small, well-defined tasks, please look in the Cookie jar. ---Thank you. This article was last edited by Netguysteve (talk| contribs) 15 years ago. (Purge) |
This article is tagged because it NEEDS REVIEW. You can help the Joomla! Documentation Wiki by contributing to it.
More pages that need help similar to this one are here. NOTE-If you feel the need is satistified, please remove this notice.
The best method of dealing with a problem user is not to delete the account. It is better to simply block them from logging in. This is true for a few different reasons.
First, it is temporary, so it can be used to suspend rather than ban. Second, if you are requiring your users to authenticate via email and you are not allowing duplicate email addresses, it will make it slightly more difficult for them to simply recreate their account or create a new account.
Blocking Access[edit]
- From the Main Administrator Screen (http://www.yoursite.com/administrator), click User Manager.
- Locate the problem user. The easiest way to do this if you have a large number of users is to type part of their name, user name, or email address in the search box and click Go.
- Select the user by placing a checkmark next to their name.
- At the top right of the screen, click Edit.
- On the lefthand side of the screen, towards the bottom, select the Yes radio button under Block User.
- At the top right of the screen, click Save.
- Visually verify the user is blocked by looking for both the Sucessfuly saved User message at the top of the screen, as well as the icon with the white X in a red circle under the Enabled column.