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How to access

You can access System Info by clicking on 'Mass Mail' in the 'Tools' menu on the back-end of your Joomla! installation.


The Mass Mail screen enables system admins to send email to all members of a specific group.


Screen massmail 15.png

Details and description

You will see different fields where you can fill in the information to be sent in the email, and the options. These are:


Mail to Child Groups: If selected, the email will be sent to members of all child groups of the group selected (see Group: below).

Send in HTML mode: The email will be sent with headers that identify it as a HTML document. E-mail clients that support this will render any HTML codes.

Group: Select the group you want to send the E-mail to.

Recipients as BCC. Adds copy to site email.: All recipients will be included as BCC entries, so none will see any of the other recipients' email addresses. Because many mail routers treat email without a To: entry as spam, the site email will be used for the To: entry.


Subject: Enter the Subject of the email. Try to make it as descriptive as possible. Any text entered in the Subject Prefix parameter (see Parameters below) will be prepended to the subject you enter here.

Message: Enter the body of the email. Any text entered in the Mailbody Suffix parameter (see Parameters below) will be appended to the text you enter here.


The Mass Mail configuration parameters can be accessed by clicking Parameters on the toolbar. The parameters are:

Subject Prefix Enter a prefix to be prepended to the Subject of every mass email. This is intended to contain some site identifier - possibly the site name.

Mailbody Suffix Enter a suffix to be appended to the body of every mass email. This is intended to be used as a site signature.

Screen massmail params 15.png


At the top right you will see the toolbar:

Screen massmail toolbar.png

The functions are:

Send Mail: Send the email and return to the main Mass Mail screen

Cancel: Go back to the main Joomla! control panel.

Parameters: Enter global Mass Mail configuration parameters.

Help: Open the Help Screen for Mass Mail. That is the same screen as this Help Screen.

Version Changes

Joomla! 1.0 did not have the option to encode recipients as BCC, nor did it have global configuration parameters.

Typical Usage

You will use the Mass Mail when you want to send email to a large number of your site users at once. Here you will find some of the reasons for the use of this screen.

  • You want to email all authors to let them know you have added a new article editor.
  • You want to email all admins to let them know you have added a new site extension.
  • You want to email all users to inform them of a planned outage.

Points to Watch

  • Please use this screen judiciously - many people don't like receiving large amounts of unsolicited email.


Contact categories are added using the Category Manager, but are not linked to sections.