Help4.x

Difference between revisions of "Privacy: Information Requests"

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Revision as of 07:26, 14 September 2020

Other languages:
English • ‎Nederlands

Description[edit]

This screen lists Privacy Information Requests received, selectable for viewing. It can be used also to create new requests.

Tutorials

How to access[edit]

  • Select Users  Privacy  Requests in the Administrator menu.

Screenshot[edit]

Help-4x-component-privacy-information-requests-en.png

Column Headers[edit]

In the table containing the Privacy Information Requests from your Joomla! site, you will see different columns.

  • Actions.
    • For Export Requests: send automatically by email the export data or download them
    • For Removal Requests: click on the cross to remove the user. Their data will be anonymised
  • Status.
    • Invalid. The information request has been invalidated by a Super User
    • Pending. The user hasn't yet confirmed their information request
    • Confirmed. The user has confirmed their information request
    • Completed. The information request has been completed by a Super User
  • Email. Email of the user who sent the information request
  • Request Type. 2 types of information requests: asking for a Data Export or to be removed
  • Requested. When the information request has been sent
  • ID. This is a unique identification number for the information request assigned automatically by Joomla. It is used to identify the item internally, and you cannot change this number.

List Filters[edit]

Near the top of the page you will see the filter bar shown in the Screenshot above. The functions are:

Search bar. Near the top of the page you will see the search bar shown in the Screenshot above.

  • Search by Text. Enter part of the search term and click the Search icon. Hover to see a Tooltip indicating which fields will be searched.
    To 'Search by ID' enter "id:x", where "x" is the ID number (for example, "id:19").
  • Filter Options. Click to display the additional filters.
  • Clear. Click to clear the Filter field and restore the list to its unfiltered state.
  • Ordering. Shows the current list ordering field. 2 ways to change the order:
    • Select from the dropdown list. Ordering may be in ascending or descending order.
    • Click a column heading. The column heading toggles between ascending and descending order.
  • Number to Display. Shows the number of items in a list. Select from the dropdown list to change the number displayed.
    The default for a site is '20' but this may be changed in the Global Configuration.
  • Select Status. Select the desired status (Invalid, Pending, Confirmed or Completed) to limit the list based on the status of the requests
  • Select Request Type. Select the desired request type (Remove or Export) to limit the list based on the request type

Toolbar[edit]

At the top of the page you will see the toolbar shown in the Screenshot above. The functions are:

  • New. Opens the editing screen to create a new item.
  • Options. Opens the Options window where settings such as default parameters can be edited.
  • Help. Opens this help screen.

Quick Tips[edit]

  • Click on the Email address to view the information request