Help5.x

Privacy: Review Information Request

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Revision as of 16:51, 8 July 2023 by Ceford (talk | contribs) (Marked this version for translation)
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Description[edit]

In this screen you have the ability to review an information request and the related action log.

Tutorials

How to access[edit]

  • Select Users  Privacy  Requests from the Administrator menu. Then...
    • Select the email address of the request you want to review to open it.

Screenshot[edit]

Help-4x-component-privacy-review-information-request-new-en.png

Details[edit]

  • Request Information.
    • Email. The email address of the individual owning the information being requested
    • Status. The status of the information request
      • Invalid. The information request has been invalidated by a Super User
      • Pending. The user hasn't yet confirmed their information request
      • Confirmed. The user has confirmed their information request
      • Completed. The information request has been completed by a Super User
    • Request Type. Export or Remove
    • Date Requested. Date and time when the information request has been created
  • Action Log. (Action/Date/Name) All actions performed related to the individual owning the information being requested.

Toolbar[edit]

At the top of the page you will see the toolbar shown in the Screenshot above. The functions are:

  • Complete. Marks the request as Complete and removes Action buttons from the item in the Requests list.
  • Invalidate. Allows a Super user to mark an information request as Invalid. Note: This button is displayed only for information requests with the status Pending
  • Delete Data For Remove requests only. Anonymises personal data in compatible components.
  • Export Data. For Export requests only. Downloads the data in XML format for your inspections.
  • Email Export Data. For Export requests only. Sends export data to the data Subject in XML format.
  • Close. Closes the current screen and returns to the previous screen without saving any modifications you may have made. This toolbar icon is not shown if you are creating a new item.
  • Help. Opens this help screen.

Related Information[edit]