Difference between revisions of "Joomla! Extension Directory FAQs"

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===How do I list my extension in the extensions site?===
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Information on how to list extensions in the extensions site is available here:
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==Extensions' submission, approval and rejection==
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http://extensions.joomla.org/content/view/15/63/
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* FAQ for developers: [[S:MyLanguage/Publishing_to_JED|Publishing to JED]]
  
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===What extension is used to manage extensions.joomla.org?===
 
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It is a customized version of Mosets Tree (a commercial component you can find in the Joomla! Extensions Directory ).
 
  
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===Why was my extension rejected from being listed?===
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==Reviews==
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Some of the common reasons extensions are rejected are because of:
 
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*logo violations
 
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*extension cannot be downloaded or found on the site
 
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*extension does not install
 
  
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===How can I help the extension submission process?===
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===Why was my review of an extension rejected, removed and/or edited?===
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There are several ways you can help the extension submission process go faster and smoother.
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The following are some reasons why your review may have been rejected, removed or edited:
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As you may know, the Joomla! Extension Directory is supported by volunteers and it takes time to go through all the extensions.
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*Too short.
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To make things easier:
 
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*Make sure your download link leads directly to the download page. It makes downloading and testing the extension a whole lot easier.
 
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*Make sure a front-end/public/guest user can actually download the extension.
 
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*Test your extension to make sure the package can be installed.
 
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*If you have use the Joomla! logo anywhere, make sure it follows the logo guidelines.
 
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*If you need to make changes to your extension listing and it has not been published, do not submit another application. Removing duplicates takes up precious time. Instead, either email your changes to team@extensions.joomla.org with detailed information about your extension or wait until your extension is published.
 
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===Why was my review of XYZ extension removed and/or edited?===
 
 
*Spam and/or self-promotion.
 
*Spam and/or self-promotion.
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*Contains links.
 
*Feature requests. Send feature requests to the developer.
 
*Feature requests. Send feature requests to the developer.
 
*Support requests. Send support requests to the developer.
 
*Support requests. Send support requests to the developer.
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*You state that you haven't used the extension.
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*Bug reports. Send bug reports to the developer.
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*Putting some type of code. The review section doesn't like code languages.
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*Your review does not show that you used the extension.
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*Not a review of the product.
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*Foreign Language (Only English is permitted).
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*Contains code. The review section doesn't like code languages.
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*Commercial disputes. Instead, report the extension.
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*Complaints about licenses, download policies, and version compatibility.
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*Violation of the Terms of Service.
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*Duplicate accounts.
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*Flagged for IP masking.
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===I submitted a review yesterday but it is not shown yet, why?===
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All reviews are being manually approved by the Editorial Team, but sometimes team members require a second opinion from another editor to make sure a review is acceptable. In some cases reviews can take up to 21 days to be processed.
 +
 
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===How can I change or delete a review that I submitted earlier?===
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Please use the 'Report this Review' button next to the review that you'd like to edit/delete. By using the 'Report this Review', JED team members will be able to see that the request was made by the same user who originally created the review. Once the first review is removed you can resubmit a new review. We cannot alter the review or rating for you; we are only able to remove it for you.
 +
 
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==Categorization==
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===Can I suggest some changes to categorization?===
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Categories in the JED are continually evolving as new types of extensions are created. The JED Team strives&nbsp;to provide a categorization system to fit every extension listed in JED. If you feel that an extension deserved to be in an&nbsp;existing category or that a new category should be created, click on the 'Report!' button for the listing and let us know what you're thinking. For new category, please use the 'Report This' button and let us know about your suggestion. You can also post your feedback to [http://forum.joomla.org/viewforum.php?f=262 our forum].
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==Directory==
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===When is an extension considered ‘Popular’?===
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An extension is shown as ‘Hot’ when it has an average of 150 views or more per day.
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===How long is the ‘New’ tag used for an extension?===
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An extension will be tagged as ‘New’ for 14 days from the day it is reviewed and published.
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===What is the calculation for an extension to be ‘Top Rated’?===
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An extension has to have at least 15 votes to be eligible to be listed as [http://extensions.joomla.org/browse/top-rated Top Rated Extension]. Receiving a 'Top Rated' tag is determined by the average rating given by users.
 +
 
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===How is ‘Most Reviewed’ extension list calculated?===
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Extensions with the highest number of reviews are listed as [http://extensions.joomla.org/browse/most-reviewed Most Reviewed].
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===What component is used to manage Joomla! Extensions Directory?===
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The new site is a custom application envisioned by the JED Team and built by Fabrik. Portions of it will be publicly available on [https://bitbucket.org Bitbucket] as it becomes more stable. 
 +
 
 +
 
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==The JED Team==
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See here for a full list of the [http://extensions.joomla.org/about-jed/about-the-team JED team members]
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===Contacting the team===
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The editors can be reached by submitting a support ticket on the [http://extensions.joomla.org/about-jed/listing-support JED Help Desk]. Support is no longer provided via email.
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 +
 
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<noinclude>[[Category:FAQ]][[Category:JED]]</noinclude>

Revision as of 13:26, 16 June 2015


Extensions' submission, approval and rejection[edit]


Reviews[edit]

Why was my review of an extension rejected, removed and/or edited?[edit]

The following are some reasons why your review may have been rejected, removed or edited:

  • Too short.
  • Spam and/or self-promotion.
  • Contains links.
  • Feature requests. Send feature requests to the developer.
  • Support requests. Send support requests to the developer.
  • Bug reports. Send bug reports to the developer.
  • Your review does not show that you used the extension.
  • Not a review of the product.
  • Foreign Language (Only English is permitted).
  • Contains code. The review section doesn't like code languages.
  • Commercial disputes. Instead, report the extension.
  • Complaints about licenses, download policies, and version compatibility.
  • Violation of the Terms of Service.
  • Duplicate accounts.
  • Flagged for IP masking.

I submitted a review yesterday but it is not shown yet, why?[edit]

All reviews are being manually approved by the Editorial Team, but sometimes team members require a second opinion from another editor to make sure a review is acceptable. In some cases reviews can take up to 21 days to be processed.

How can I change or delete a review that I submitted earlier?[edit]

Please use the 'Report this Review' button next to the review that you'd like to edit/delete. By using the 'Report this Review', JED team members will be able to see that the request was made by the same user who originally created the review. Once the first review is removed you can resubmit a new review. We cannot alter the review or rating for you; we are only able to remove it for you.

Categorization[edit]

Can I suggest some changes to categorization?[edit]

Categories in the JED are continually evolving as new types of extensions are created. The JED Team strives to provide a categorization system to fit every extension listed in JED. If you feel that an extension deserved to be in an existing category or that a new category should be created, click on the 'Report!' button for the listing and let us know what you're thinking. For new category, please use the 'Report This' button and let us know about your suggestion. You can also post your feedback to our forum.

Directory[edit]

When is an extension considered ‘Popular’?[edit]

An extension is shown as ‘Hot’ when it has an average of 150 views or more per day.

How long is the ‘New’ tag used for an extension?[edit]

An extension will be tagged as ‘New’ for 14 days from the day it is reviewed and published.

What is the calculation for an extension to be ‘Top Rated’?[edit]

An extension has to have at least 15 votes to be eligible to be listed as Top Rated Extension. Receiving a 'Top Rated' tag is determined by the average rating given by users.

How is ‘Most Reviewed’ extension list calculated?[edit]

Extensions with the highest number of reviews are listed as Most Reviewed.

What component is used to manage Joomla! Extensions Directory?[edit]

The new site is a custom application envisioned by the JED Team and built by Fabrik. Portions of it will be publicly available on Bitbucket as it becomes more stable.


The JED Team[edit]

See here for a full list of the JED team members

Contacting the team[edit]

The editors can be reached by submitting a support ticket on the JED Help Desk. Support is no longer provided via email.

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