Difference between revisions of "Joomla! Extension Directory FAQs"

Latest revision as of 18:12, 18 April 2020

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Extensions' submission, approval and rejection[edit]

FAQ for developers: Publishing to JED

Reviews[edit]

Why was my review of an extension rejected, removed and/or edited?[edit]

The following are some reasons why your review may have been rejected, removed or edited:

Too short.
Spam and/or self-promotion.
Contains links.
Feature requests. Send feature requests to the developer.
Support requests. Send support requests to the developer.
Bug reports. Send bug reports to the developer.
Your review does not show that you used the extension.
Not a review of the product.
Foreign Language (Only English is permitted).
Contains code. The review section doesn't like code languages.
Commercial disputes. Instead, report the extension.
Complaints about licenses, download policies, and version compatibility.
Violation of the Terms of Service.
Duplicate accounts.
Flagged for IP masking.

I submitted a review yesterday but it is not shown yet, why?[edit]

All reviews are being manually approved by the Editorial Team, but sometimes team members require a second opinion from another editor to make sure a review is acceptable. In some cases reviews can take up to 21 days to be processed.

How can I change or delete a review that I submitted earlier?[edit]

Please use the 'Report this Review' button next to the review that you'd like to edit/delete. By using the 'Report this Review', JED team members will be able to see that the request was made by the same user who originally created the review. Once the first review is removed you can resubmit a new review. We cannot alter the review or rating for you; we are only able to remove it for you.

Categorization[edit]

Can I suggest some changes to categorization?[edit]

Categories in the JED are continually evolving as new types of extensions are created. The JED Team strives to provide a categorization system to fit every extension listed in JED. If you feel that an extension deserved to be in an existing category or that a new category should be created, click on the 'Report!' button for the listing and let us know what you're thinking. For new category, please use the 'Report This' button and let us know about your suggestion. You can also post your feedback to our forum.

Directory[edit]

When is an extension considered ‘Popular’?[edit]

An extension is shown as ‘Hot’ when it has an average of 150 views or more per day.

How long is the ‘New’ tag used for an extension?[edit]

An extension will be tagged as ‘New’ for 14 days from the day it is reviewed and published.

What is the calculation for an extension to be ‘Top Rated’?[edit]

An extension has to have at least 15 votes to be eligible to be listed as Top Rated Extension. Receiving a 'Top Rated' tag is determined by the average rating given by users.

How is ‘Most Reviewed’ extension list calculated?[edit]

Extensions with the highest number of reviews are listed as Most Reviewed.

What component is used to manage Joomla! Extensions Directory?[edit]

The new site is a custom application envisioned by the JED Team and built by Fabrik. Portions of it will be publicly available on Bitbucket as it becomes more stable.

The JED Team[edit]

See here for a full list of the JED team members

Contacting the team[edit]

The editors can be reached by submitting a support ticket on the JED Help Desk. Support is no longer provided via email.

@@ Line 1: / Line 1: @@
-{{review}}
+<noinclude><languages /></noinclude>
+{{RightTOC}}
+<translate>==Extensions' submission, approval and rejection== <!--T:25--></translate>
+<translate><!--T:26-->
+* FAQ for developers: [[S:MyLanguage/Publishing_to_JED|Publishing to JED]]</translate>
+<translate>==Reviews== <!--T:27--></translate>
+<translate>===Why was my review of an extension rejected, removed and/or edited?=== <!--T:28--></translate>
+<translate><!--T:29-->
+The following are some reasons why your review may have been rejected, removed or edited:</translate>
+<translate><!--T:30-->
+*Too short.</translate>
+<translate><!--T:31-->
+*Spam and/or self-promotion.</translate>
+<translate><!--T:32-->
+*Contains links.</translate>
+<translate><!--T:33-->
+*Feature requests. Send feature requests to the developer.</translate>
+<translate><!--T:34-->
+*Support requests. Send support requests to the developer.</translate>
+<translate><!--T:35-->
+*Bug reports. Send bug reports to the developer.</translate>
+<translate><!--T:36-->
+*Your review does not show that you used the extension.</translate>
+<translate><!--T:37-->
+*Not a review of the product.</translate>
+<translate><!--T:38-->
+*Foreign Language (Only English is permitted).</translate>
+<translate><!--T:39-->
+*Contains code. The review section doesn't like code languages.</translate>
+<translate><!--T:40-->
+*Commercial disputes. Instead, report the extension.</translate>
+<translate><!--T:41-->
+*Complaints about licenses, download policies, and version compatibility.</translate>
+<translate><!--T:42-->
+*Violation of the Terms of Service.</translate>
+<translate><!--T:43-->
+*Duplicate accounts.</translate>
+<translate><!--T:44-->
+*Flagged for IP masking.</translate>
-==Extensions' submission, approval and rejection==
+<translate>===I submitted a review yesterday but it is not shown yet, why?=== <!--T:45--></translate>
+<translate><!--T:46-->
+All reviews are being manually approved by the Editorial Team, but sometimes team members require a second opinion from another editor to make sure a review is acceptable. In some cases reviews can take up to 21 days to be processed.</translate>
-===How do I list my extension in the extensions site?===
+<translate>===How can I change or delete a review that I submitted earlier?=== <!--T:47--></translate>
-Information on how to list extensions in the extensions site is available here:
+<translate><!--T:48-->
-http://extensions.joomla.org/help?start=2
+Please use the 'Report this Review' button next to the review that you'd like to edit/delete. By using the 'Report this Review', JED team members will be able to see that the request was made by the same user who originally created the review. Once the first review is removed you can resubmit a new review. We cannot alter the review or rating for you; we are only able to remove it for you.</translate>
-===How long do I need to wait before my extension is approved===
+<translate>==Categorization== <!--T:49--></translate>
-JED is run by a team of volunteers who contribute their time and effort to manage the directory. Because of this, the approval time is largely based on the team's availability. 14 days is a reasonable time to wait before your extension is looked in to. You can get an estimate on our approval rate by looking at the number of extensions ahead of yours that are also pending approval. This information can be found by logging in to your JED account, go to 'My Page' and click 'Edit' on the extension that is pending approval.
+<translate>===Can I suggest some changes to categorization?=== <!--T:50--></translate>
+<translate><!--T:51-->
+Categories in the JED are continually evolving as new types of extensions are created. The JED Team strives&nbsp;to provide a categorization system to fit every extension listed in JED. If you feel that an extension deserved to be in an&nbsp;existing category or that a new category should be created, click on the 'Report!' button for the listing and let us know what you're thinking. For new category, please use the 'Report This' button and let us know about your suggestion. You can also post your feedback to [http://forum.joomla.org/viewforum.php?f=262 our forum].</translate>
-===Why was my extension rejected from being listed?===
+<translate>==Directory== <!--T:52--></translate>
-Some of the common reasons extensions are rejected:
+<translate>===When is an extension considered ‘Popular’?=== <!--T:53--></translate>
+<translate><!--T:54-->
+An extension is shown as ‘Hot’ when it has an average of 150 views or more per day.</translate>
-*extension cannot be downloaded or found on the site.
+<translate>===How long is the ‘New’ tag used for an extension?=== <!--T:55--></translate>
-*extension does not install.
+<translate><!--T:56-->
-*extension is not licensed under GPL or LGPL.
+An extension will be tagged as ‘New’ for 14 days from the day it is reviewed and published.</translate>
-*extension is not compatible with Joomla! 1.5.
-*does not have [http://opensourcematters.org/index.php?option=com_content&view=article&id=86 permission to use Joomla trademark].
-===How can I help to speed up my extension's approval time?===
+<translate>===What is the calculation for an extension to be ‘Top Rated’?=== <!--T:57--></translate>
-There are several ways you can help the extension submission process go faster and smoother.
+<translate><!--T:58-->
-As you may know, the Joomla! Extension Directory is supported by volunteers and it takes time to go through all the extensions.
+An extension has to have at least 15 votes to be eligible to be listed as [http://extensions.joomla.org/browse/top-rated Top Rated Extension]. Receiving a 'Top Rated' tag is determined by the average rating given by users.</translate>
-You can help to speed up the approval process by making sure your extension:
-* uses GPL or LGPL license.
+<translate>===How is ‘Most Reviewed’ extension list calculated?=== <!--T:59--></translate>
-* is compatible with Joomla! 1.5.
+<translate><!--T:60-->
-* has valid links.
+Extensions with the highest number of reviews are listed as [http://extensions.joomla.org/browse/most-reviewed Most Reviewed].</translate>
-* is installable on Joomla! 1.5 unless your submission is submitted under Tools category.
-* [http://opensourcematters.org/logo-usage-and-brand-guide.html follows Joomla's Logo and Brand guidelines].
-* has [http://opensourcematters.org/index.php?option=com_content&view=article&id=86 permission to use Joomla trademark] if your extension or site uses Joomla!'s trademark.
-* is downloadable by front-end/public/guest user.
-* is installable without error.
-===Can I submit Joomla! 1.0 compatible extensions?===
+<translate>===What component is used to manage Joomla! Extensions Directory?=== <!--T:61--></translate>
-Begining March 31st 2009, JED no longer accepts Joomla! 1.0 compatible-only extensions. Read http://community.joomla.org/blogs/community/629-jed-will-phase-out-joomla-10-extensions-in-june-2009.html for more information.
+<translate><!--T:62-->
+The new site is a custom application envisioned by the JED Team and built by Fabrik. Portions of it will be publicly available on [https://bitbucket.org Bitbucket] as it becomes more stable.</translate>
-==Reviews==
+<translate>==The JED Team== <!--T:63--></translate>
+<translate><!--T:64-->
+See here for a full list of the [https://volunteers.joomla.org/teams/extensions-directory-team JED team members]</translate>
-===Why was my review of an extension is rejected, removed and/or edited?===
+<translate>===Contacting the team=== <!--T:65--></translate>
-The following are some reasons why your review may have been rejected, removed or edited:
+<translate><!--T:66-->
-*Spam and/or self-promotion.
+The editors can be reached by submitting a support ticket on the [http://extensions.joomla.org/support/support-tickets JED Help Desk]. Support is no longer provided via email.</translate>
-*Feature requests. Send feature requests to the developer.
-*Support requests. Send support requests to the developer.
-*Bug reports. Send bug reports to the developer.
-*Your review does not show that you used the extension.
-*Not a review of the product.
-*Putting some type of code. The review section doesn't like code languages.
-*Commercial disputes. Instead, report the extension.
-*Complaints about licenses, download policies, and version compatibility.
-===I submitted a review yesterday but it is not shown yet, why?===
+<noinclude>
-All reviews are being manually approved by the Editorial Team, and some submissions will be considered borderline and therefore gets a comment and awaits a second opinion from another editor.
+<translate>
+<!--T:67-->
-===How can I change or delete a review that I submitted earlier?===
+[[Category:FAQ]]
-Please use the ‘Report this review’ button next to the review, and explain what changes you would like added or if you wish to have the review removed in order to be able to submit a new and updated review. By using the ‘Report this review’ we will be able to see that the request is made by the same user who originally created the review.
+[[Category:JED]]
+</translate>
-===How can I as a developer get in contact with this particular reviewer?===
+</noinclude>
-You can´t. Identity of JED users will never be revealed. What we can do is to invite a user to contact developer when developer wants to help out with an issue raised in reviews. Developer should then provide us with contact details, and then we will provide this information to the user.
-==Categorization==
-===Can I suggest some changes to categorization?===
-Categories in JED is constantly evolving to cope with the increasing amount of extensions. We strive to provide a good categorization to fit all extensions listed in JED. If you feel that an extension deserved to be in another existing or new category, please use the "Report This" button and let us know about your suggestion. You can also post your feedback to our forum.
-===Which category should I publish my extension?===
-If you are unsure where to publish your extension, a good starting point would be to look at other related extensions and find where they are listed.
-===Can I submit multiple listings at different categories for the same extension?===
-No. You are allowed to list your extension once in a category in JED.
-===Can I have my extensions listed at different categories?===
-No. Extensions can be listed in one category only.
-===What should I do if my extension is suitable to be listed in multiple categories?===
-We suggest that you use the Description field in your extension listing to communicate the suitability of your extension in other areas.
-==Directory==
-===When is an extension considered ‘Popular’?===
-Extension will be shown as ‘Hot’ when it has an average of 150 views or more per day.
-===For how long is the tag ‘Just Added’ used?===
-An extension will be tagged as ‘Just Added’ for 14 days from the days it is approved and published.
-===What is the calculation for an extension to be ‘Top Rated’?===
-An extension has to have at least 15 votes to be eligible to be listed as Top Rated Extension. Top Rated extensions are ordered by the average rating given by users.
-===What is the calculation for an extension to be ‘Most Popular’?===
-Extensions with the highest view of all time are listed in [http://extensions.joomla.org/extensions/popular Popular Extensions].
-===How is ‘Most Reviewed’ list calculated?===
-Extensions with the highest number of reviews are listed in [http://extensions.joomla.org/extensions/most-reviewed Most Reviewed].
-===When is an extension listed in ‘Recently Updated’ page?===
-Extensions will be listed in [http://extensions.joomla.org/extensions/updated Recently Update] here when they are updated with new version.
-===What component is used to manage extensions.joomla.org?===
-The directory component used at Joomla! Extensions Directory is [http://extensions.joomla.org/extensions/233/details Mosets Tree] by a company called [http://www.mosets.com Mosets].
-==The JED Team==
-===Members===
-The JED Editorial Team consists of:
-* [http://forum.joomla.org/memberlist.php?mode=viewprofile&u=726 Lorenzo Garcia]
-* [http://forum.joomla.org/memberlist.php?mode=viewprofile&u=79 Lee Cher Yeong]
-* [http://forum.joomla.org/memberlist.php?mode=viewprofile&u=32483 Geoff]
-* [http://forum.joomla.org/memberlist.php?mode=viewprofile&u=25584 Victor Drover]
-* [http://forum.joomla.org/memberlist.php?mode=viewprofile&u=6515 Paulo Izidoro]
-* [http://forum.joomla.org/memberlist.php?mode=viewprofile&u=46545 Steve Burge]
-* [http://forum.joomla.org/memberlist.php?mode=viewprofile&u=35733 Toni Marie]
-* [http://forum.joomla.org/memberlist.php?mode=viewprofile&u=97007 Aaron St. George]
-* [http://forum.joomla.org/memberlist.php?mode=viewprofile&u=19591 Norm Douglas]
-===Contacting the team===
-The editors can be reached at [http://forum.joomla.org/viewforum.php?f=262 Joomla! Extensions Directory Forum] or by e-mail [mailto:team@extensions.joomla.org team@extensions.joomla.org]
-<noinclude>[[Category:FAQ]]</noinclude>