Difference between revisions of "Beginners/Getting Help"
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m (Hutchy68 moved page Beginners/Getting Help to Portal:Beginners/Getting Help: moving to new navigational structure)
Revision as of 15:31, 15 September 2013
The Joomla! forums are the among the busiest (and most friendly) support forums in the world, and they are a great place to get help and meet other Joomla! users.
- Before posting, check the FAQs--Frequently Asked Questions on the docs wiki.
- Please make certain you search the Forum post first before posting a question. Nine times out of ten someone else had the same issue that you had.
- Make sure you are posting in the right forum for your topic.
- Be clear and specific in your request for help. Entries like “Help! It doesn’t work!” tend to get ignored. Try to explain everything that led up to your problem. Try to explain what your problem is. Be clear about what you want to happen. And, thank those who bother to help!
- Use the Forum Post Assistant to help you provide more information and better explain your problem.
- If your question/problem was solved, mark your thread as solved by editing the first post you made in that thread and changing the topic icon to the green check mark with a circle. You can also add [Solved] to your topic title. By doing this you allow other members who are doing searches to easily differentiate between solved and unsolved issues. This also saves the volunteers' time of having to open up solved topics.
- As soon as you know things, start answering questions. Answering questions is one of the best ways to learn.
- If someone helps you, say thank you and pay it forward by answering a question yourself.