Social Media Working Group

From Joomla! Documentation

Revision as of 17:01, 21 June 2012 by Sully (talk | contribs) (→‎Facebook: Link Facebook page)

Welcome to the Social Media Team[edit]

This page serves to document the Joomla!'s social media presence, to explain its content policies and strategies to the Joomla! community, and to collect and share information about the management of Joomla!'s accounts on the various social media channels. It was begun on July 28, 2011 by Hagen Graf to document the work of the Joomla! Tweet Team and has expanded since.

[Facebook

Team[edit]

The following people have Manager access to Joomla!'s Facebook page account:

  • Steve Burge
  • Hagen Graf
  • Sander Potjer
  • Jacques Rentzke
  • Brian 'Sully' Sullivan, team lead
  • Radek Suski
  • Sigrid Suski

Managers can manage admin roles, respond to and delete comments on the Joomla! Page send messages and create posts as the Joomla! Page, create ads, and view insights (Facebook analytics).

Moderators:

  • Guillermo Bravo
  • Brent Allen
  • Saurabh Shah

Moderators can respond to and delete comments on the Joomla! Page, send messages as the Joomla! Page, create ads, and view insights.

Guiding Principles[edit]

  • We attempt to promote the feature and benefits of Joomla! to a worldwide audience of enthusiasts.
  • We attempt to post a link each weekday that will be of interest to the Joomla! community, ideally to content hosted on a Joomla.org site.
  • We strictly avoid controversial links, particularly those which involve Joomla! governance or community politics.
  • Absolute priority is given to Joomla! releases. In the event of a security or new version release, we post that and only that for 24 hours.
  • We normally avoid mention of products or services developed by companies in the Joomla! community.
  • We do try to feature great sites built with Joomla!
  • We attempt to coordinate our work with Joomla!'s release schedule and the marketing and communications needs of the project as a whole.

Moderation Guidelines[edit]

  • The Joomla! Volunteer Code of Conduct fully applies to the Joomla! Community gathered on Facebook. Users must conform their behaviour accordingly.
  • Whenever possible, when posting a link do so without preamble. The article headline is normally descriptive enough.
  • Links should posted with the best pictures and images pulled via metadata, if any. Click-through metrics are significantly higher for posts which contain an image.
  • Allow the community to decide if it likes our posts. We as a team do not "Like" our own posts.
  • We encourage Facebook participants to ask support questions about Joomla! at the Joomla! Forums. This can be done by providing appropriate links whenever possible. We do not provide support via Facebook. To do so usurps the role of the Forum, does not fully integrate the Facebook community with our on-property resources, and increases the workload of the Facebook team.
  • We encourage Facebook participants to ask support questions about Joomla! extensions and templates of the extension/template developers. If it is possible and expeditious, optionally provide a link to the extension developer's support forums. We do not provide specific support or advice regarding templates or extensions.
  • We take care to especially encourage new Joomla! users. We allow them to post their projects and to ask questions of the community. We understand that "Like" from Joomla! may go a long way in validating a choice by a new Joomla! user to use our software for her/his web project.

Spam[edit]

  • Hosting companies may not advertise their services on the Joomla! Facebook wall. We remove these.
  • We remove posts by extension developers which link to their own sites. We allow, within a reasonable frequency, an extension developer to mention her/his listing in the Joomla! Extensions Directory, particularly when promoting a security update.
  • We do not allow posts which are not Joomla!-related, are purely commercially or politically motivated, or which do not advance the goals of Joomla! and the worldwide FOSS community.

Likes[edit]

No individuals are "Likes" of the Joomla! Facebook account, nor should any be. The following organizations presently are "Likes" of the Joomla! Facebook account:

  • MySQL
  • PHP
  • Software Freedom Law Center
  • The Linux Foundation

Twitter[edit]

List of known channels[edit]

The"official ones"[edit]

as far as I/we now

  • Twitter: @joomla - Follow us. This account is primarily for official Joomla news and Joomla.org content.
  • Twitter: @joomlaevents - Follow us. This account is primarily for news about Joomla events. We try to merge that into Joomla!

There are lists of accounts related to Joomla too

Aggregator pages[edit]

  1. http://community.joomla.org/connect/social.html
  2. http://community.joomla.org/connect

Twitter Accounts run by other parts of the Joomla Project[edit]

Do you know more? We want to get in contact with you to join forces! Join the chat!

The Team[edit]

"We" are at the moment[edit]

Informal Skype Chat[edit]

I created a Skype Chat called "Joomla! Tweet Team #joott" Skype was the easiest solution so far

Join the Skype chat

Already joined the chat to propose, discuss and schedule tweets (names in alphabetical order):

Ana Frade, arvind, Gary Brooks, Flip, Hils Cheyne, Isidro Baquero Jacques Rentzke, Jon Neubauer, Kendall Cabe Peter Bui, Mark W. Bender, Sandra Ordonez, Saurabh Shah, Simon Wells-k2joom, Brian 'Sully' Sullivan , Tess Neale,

How to join?

  1. send me your Skype user via twitter or add me on Skype (user hagengraf) and I'll add you to the chat
  2. ask someone mentioned above to add you to the chat


What do we tweet?

  • tweet each day one or more interesting links from joomla.org

Therefore we need your help to find the real cool links/tweets.

We have these principles:[edit]

These principles will be heavily discussed at the moment in the tweet chat!

  1. Sander, Steve and Hagen are allowed to tweet
  2. In case of lack of consensus, any of us 3 have the final decision
  3. We do mention great sites built with Joomla. Tweet us @joomla to bring them to our attention.

tweet about the Joomla! Tweet Team[edit]

hashtag: #joott

The plan for the future[edit]

  • most important: Tweet as described above

next steps:

  • having an ongoing chat to discuss
  • edit this page if we have a cool idea
  • setting up a payed hootsuite account to have more transparency, give people to possibility to propose tweets and integrate rss feed for generating tweets from joomla.org

Send us your tweet proposal :)[edit]

https://spreadsheets.google.com/spreadsheet/embeddedform?formkey=dHd6dV9TU1ZZSHNSbW5GeVRxemk3bFE6MQ


.

Joomla! Google Plus[edit]

The following people have Administrator access to Joomla!'s Google Plus account:

  • Sandra Ordonez (skype: SandyOrdonez)
  • Jon Neubauer (skype: jonathan.neubauer)
  • Radek Suski (skype: neo.sigsiu.net)

Google Plus will be used for PR initiatives, branding purposes, reaching new volunteers, and community cultivation. It will also be used to share blog posts, pictures, videos, ideas from volunteers in the community. Most importantly, it will be used to instigate top level conversations about the project.


Guidelines[edit]

  • The Joomla! Volunteer Code of Conduct fully applies to the Joomla! Community gathered on Facebook. Users must conform their behavior accordingly.
  • Full transparency will be embraced on this channel. This means that debate is encouraged, as long as its done in a constructive way.
  • While highlighting members is encouraged, along with good Joomla! sites, care must be taken to not seem as though we are favoring anyone.

.

Regional Google Plus Accounts[edit]

Joomla! Ireland

Joomla! Brazil

Joomla! Venezuela

Joomla! JUG Washington

Joomla! Dominicano

Joomla! Mexico

Joomla! Uruguay