Difference between revisions of "Social Media Working Group"

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= Welcome to the Social Media Team =
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<noinclude><languages /></noinclude>
 +
<translate>
 +
<!--T:1-->
 +
This page serves to document the Joomla's social media presence, to explain its content policies and strategies to the Joomla! community, and to collect and share information about the management of Joomla's accounts on the various social media channels.</translate>
  
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This page serves to document the Joomla!'s social media presence, to explain its content policies and strategies to the Joomla! community, and to collect and share information about the management of Joomla!'s accounts on the various social media channels. It was begun on July 28, 2011 by [http://twitter.com/hagengraf Hagen Graf] to document the work of the Joomla! Tweet Team and has expanded since.
+
<translate>
 +
==Official way to contact the Joomla! Social Media Team== <!--T:61-->
 +
</translate>
 +
<translate>
 +
<!--T:54-->
 +
To contact the Joomla! Social Media Team please use the “Contact the Social Media Team” on Glip. If you would like to share something from official project's social media channel, or if you have any questions, simply comment in that group and we will answer you as soon as possible. If accepted we may edit and add tags etc as needed then share it. Please feel free to suggest appropriate copy and tags for the post topic.</translate>
  
−
= [http://www.facebook.com/joomla Facebook] =
+
<translate><!--T:65--> We created an official repository on [https://github.com/joomla/socialmedia GitHub] to contact the Joomla! Social Media Team. If you would like to share something from official project's social media channel, or if you have any question, simply open an issue in the repo and we will answer you as soon as possible. We will revise the content and if we accept it, we will share it.</translate> 
  
−
== Team ==
+
<translate>
−
The following people have Manager access to Joomla!'s Facebook page account:
+
==Team== <!--T:66-->
 +
</translate>
 +
<translate><!--T:67--> With the adaptation of the use of HootSuite, all of our Social Media Team members (SMT) have access to post on all of our platforms. While each platform has a team member/s specifically monitoring them, we have been utilizing the time and work savings of HootSuite to be able to schedule regular news posts. This responsibility is shared with all of the team rather than each post taking time from everyone.</translate> 
  
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* Steve Burge
+
<translate><!--T:68--> Remember social media happens every day and our hard working team do their best to keep on top of things while also taking care of their own work and lives. If you see something to be shared or not right, drop a friendly note or tag us. We’re dancing as fast as we can.</translate>
−
* Hagen Graf
 
−
* Sander Potjer
 
−
* Jacques Rentzke
 
−
* Brian 'Sully' Sullivan, team lead
 
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* Radek Suski
 
−
* Sigrid Suski
 
  
−
Managers can manage admin roles, respond to and delete comments on the Joomla! Page send messages and create posts as the Joomla! Page, create ads, and view insights (Facebook analytics).
+
<translate>
 +
== Help Us Help YOU! == <!--T:69-->
 +
</translate>
 +
<translate><!--T:70--> #Help us see your Joomla content by tagging Joomla</translate>
 +
<translate><!--T:71--> #If you have a special event happening contact us and be sure to take photos of your event and supply text of what you want covered (you know your message best). This will allow us to post about your event on our channels.</translate>
 +
<translate><!--T:72--> #Have a group of posts you want to schedule for your team? Contact Alison and learn how to make it happen. We can set you up with our template to do your graphics.</translate> 
 +
<translate><!--T:73--> #Did I mention TAG JOOMLA! We want to share your Joomla events out on our channels to show the world all the great things going on within the Joomla community.</translate>
  
−
Moderators:  
+
<translate>
−
* Guillermo Bravo
+
==The Joomla Social Media Team== <!--T:74-->
−
* Brent Allen
+
</translate>
−
* Saurabh Shah
+
<translate><!--T:75--> The Joomla Social Media Team consists of:</translate>
 +
#[https://volunteers.joomla.org/joomlers/232-hans-van-der-meer Hans van der Meer] - <translate><!--T:76--> Team Lead</translate>
 +
#[https://volunteers.joomla.org/joomlers/266-alison-meeks Alison Meeks] - <translate><!--T:77--> Assistant Team Lead</translate>
 +
#[https://volunteers.joomla.org/joomlers/186-sandra-decoux Sandra Decoux]
 +
#[https://volunteers.joomla.org/joomlers/1143-giovanni-genovino Giovanni Genovino]
 +
<translate><!--T:78--> Graphics for the Joomla posts if not included within the attached article or supplied by the team requesting the posts, are done by Sandra Decoux and Alison Meeks with the image support of our partner 123RF. Graphics for social are done both in horizontal format as recommended by FB/Tw/LinkedIn but also square for Instagram. Shout out thanks to the video team of Sandra and Brian Teeman who have been creating various videos for various special events for use on our social platforms.</translate>
  
−
Moderators can respond to and delete comments on the Joomla! Page, send messages as the Joomla! Page, create ads, and view insights.
+
<translate>
  
−
== Guiding Principles ==
+
==Guiding Principles== <!--T:79-->
−
* We attempt to promote the feature and benefits of Joomla! to a worldwide audience of enthusiasts.
+
</translate>
−
* We attempt to post a link each weekday that will be of interest to the Joomla! community, ideally to content hosted on a Joomla.org site.
+
<translate><!--T:80--> #We promote the features and benefits of Joomla! to a worldwide audience of enthusiasts.</translate>
−
* We strictly avoid controversial links, particularly those which involve Joomla! governance or community politics.
+
<translate><!--T:81--> #The SMT schedule regular posts via HootSuite and as well use it for news posts. Some days there is more news than others. We try to balance it out rather than flooding feeds.</translate> 
−
* Absolute priority is given to Joomla! releases. In the event of a security or new version release, we post that and only that for 24 hours.
+
<translate><!--T:82--> #We strictly avoid controversial links, particularly those which involve Joomla! governance or community politics.</translate>
−
* We normally avoid mention of products or services developed by companies in the Joomla! community.
+
<translate><!--T:83--> #Absolute priority is given to Joomla! Releases. Especially in the event of a security or new version release.</translate>
−
* We do try to feature great sites built with Joomla!
+
<translate><!--T:84--> #We normally avoid mention of products or services developed by companies in the Joomla! Community that are not direct partners or sponsors.</translate>
−
* We attempt to coordinate our work with Joomla!'s release schedule and the marketing and communications needs of the project as a whole.
+
<translate><!--T:85--> #We do highlight events and teams in the community. Some of those are Certification, Showcase, JED, Open Source Friday’s, and volunteers.</translate>
 +
<translate><!--T:86--> #We coordinate our work with Joomla's release schedule and the marketing and communications needs of the project as a whole.</translate>
  
−
== Moderation Guidelines ==
+
<translate>
−
* The Joomla! Volunteer Code of Conduct fully applies to the Joomla! Community gathered on Facebook. Users must conform their behaviour accordingly.  
+
==Moderation Guidelines== <!--T:87-->
−
* Whenever possible, when posting a link do so without preamble. The article headline is normally descriptive enough.
+
</translate>
−
* Links should posted with the best pictures and images pulled via metadata, if any. Click-through metrics are significantly higher for posts which contain an image.
+
<translate><!--T:88--> #The Joomla! Volunteer Code of Conduct fully applies to the Joomla! Community gathered on Social Media. Users must conform their behaviour accordingly. At no time will any of our team tolerate harassment or attacks.</translate>
−
* Allow the community to decide if it likes our posts. We as a team do not "Like" our own posts.
+
<translate><!--T:89--> #Links should posted with the best pictures and images pulled via metadata, if any. Click-through metrics are significantly higher for posts which contain an image.</translate>
−
* We encourage Facebook participants to ask support questions about Joomla! at the Joomla! Forums.  This can be done by providing appropriate links whenever possible. We do not provide support via Facebook. To do so usurps the role of the Forum, does not fully integrate the Facebook community with our on-property resources, and increases the workload of the Facebook team.
+
<translate><!--T:90--> #We direct Social Media participants to ask support questions about Joomla! at the Joomla! Forum or other Joomla support groups located around the web. The official Joomla support is the forum and we always provide a link to it. We do not provide support via any social platforms.</translate>
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* We encourage Facebook participants to ask support questions about Joomla! extensions and templates of the extension/template developers. If it is possible and expeditious, optionally provide a link to the extension developer's support forums. We do not provide specific support or advice regarding templates or extensions.
 
−
* We take care to especially encourage new Joomla! users. We allow them to post their projects and to ask questions of the community. We understand that "Like" from Joomla! may go a long way in validating a choice by a new Joomla! user to use our software for her/his web project.
 
  
−
== Spam ==
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== [http://www.facebook.com/joomla Facebook] ==
−
* Hosting companies may not advertise their services on the Joomla! Facebook wall. We remove these.
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<translate>
−
* We remove posts by extension developers which link to their own sites. We allow, within a reasonable frequency, an extension developer to mention her/his listing in the Joomla! Extensions Directory, particularly when promoting a security update.
+
===Main Admin=== <!--T:91-->
−
* We do not allow posts which are not Joomla!-related, are purely commercially or politically motivated, or which do not advance the goals of Joomla! and the worldwide FOSS community.
+
</translate>
 +
<translate><!--T:92--> The official Joomla Facebook page is monitored by Alison Meeks with backup support from the rest of the team. Alison is also a member of several Joomla groups on Facebook and shares key posts to them such as updates/security patches etc. The Facebook JoomlaNoSpam Group is not an official Joomla property. Alison is an administrator in this group also. Rules for the NoSpam group are posted within the group. Hans is also in the group but isn't an admin.</translate>
  
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== Likes ==
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== [https://twitter.com/joomla Twitter] ==
−
No individuals are "Likes" of the Joomla! Facebook account, nor should any be. The following organizations presently are "Likes" of the Joomla! Facebook account:
+
<translate>
 +
===Main Admin=== <!--T:93-->
 +
</translate>
 +
<translate><!--T:94--> The official Joomla Twitter account is monitored by Hans van der Meer with backup support from the rest of the team.</translate>
  
−
* MySQL
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<translate>
−
* PHP
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===List of Joomla Twitter channels=== <!--T:15-->
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* Software Freedom Law Center
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</translate>
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* The Linux Foundation
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<translate>
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* The Apache Software Foundation
+
====The"official" accounts==== <!--T:16-->
 +
</translate>
  
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= Twitter =
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*Twitter: [https://twitter.com/joomla @joomla] - <translate><!--T:18--> This account is for all kinds Joomla news and Joomla.org content. It is the go to Joomla Twitter account.</translate>
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==List of known channels==
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'''Note:''' Note: As far as possible, the main account follows current board members, team leaders and their assistants, former OSM presidents, JUGs, JoomlaDays, some major active contributors, and some accounts related to the Web.
  
−
===The"official ones"===
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<translate><!--T:63-->
−
as far as I/we now 
+
'''Twitter Accounts run by the Production or Marketing Departments''': </translate>
 +
*Developer Network: [https://twitter.com/JoomlaDeveloper @JoomlaDeveloper]
 +
*Joomla! Documentation: [https://twitter.com/joomladocs @joomladocs]
 +
*Joomla! Bug Squad: [https://twitter.com/JoomlaBugSquad @JoomlaBugSquad]
 +
*Joomla! Translation Centre: [https://twitter.com/JoomlaL10nC @JoomlaL10nC]
 +
*Joomla! Volunteers: [https://twitter.com/joomlers @joomlers]
 +
<translate><!--T:19-->
 +
There are lists of accounts related to Joomla too </translate>
 +
*[https://twitter.com/joomla/lists http://twitter.com/joomla/lists]
  
−
*Twitter: [http://twitter.com/joomla @joomla] - Follow us. This account is primarily for official Joomla news and Joomla.org content.
+
<translate>
−
*Twitter: [http://twitter.com/joomlaevents @joomlaevents] - Follow us. This account is primarily for news about Joomla events. We try to merge that into Joomla!
 
  
−
There are lists of accounts related to Joomla too
+
====Twitter Accounts run by other parts of the Joomla Project==== <!--T:21-->
−
*[http://twitter.com/joomla/lists http://twitter.com/joomla/lists]
+
</translate>
−
 
+
<translate>
−
====Aggregator pages====
+
<!--T:22-->
−
 
 
−
#http://community.joomla.org/connect/social.html
 
−
#http://community.joomla.org/connect
 
−
 
 
−
===Twitter Accounts run by other parts of the Joomla Project===
 
 
Do you know more? We want to get in contact with you to join forces! Join the chat!
 
Do you know more? We want to get in contact with you to join forces! Join the chat!
 +
</translate>
 +
*Twitter: [https://twitter.com/OSMatters @OSMatters]
 +
*Twitter: [https://twitter.com/JoomlaConnect @JoomlaConnect]
 +
*Twitter: [https://twitter.com/JoomlaJUGS @JoomlaJUGS]
 +
*Twitter: [https://twitter.com/Joomla_JED @Joomla_JED]
 +
*Twitter: [https://twitter.com/joomlaevents @joomlaevents]
 +
*Twitter: [https://twitter.com/jworldcon @jworldcon]
 +
*Twitter: [https://twitter.com/JoomlaVel @JoomlaVel]
  
−
*Twitter: [http://twitter.com/OSMatters @OSMatters]
+
==[http://www.linkedin.com/companies/joomla Linkedin]==  
−
*Twitter: [http://twitter.com/JoomlaCLT @JoomlaCLT]
+
<translate><!--T:97--> The official Joomla LinkedIn account is monitored by Hans van der Meer with backup support from the rest of the team.</translate>
−
*Twitter: [http://twitter.com/JoomlaDeveloper @JoomlaDeveloper]
 
−
*Twitter: [http://twitter.com/JoomlaConnect @JoomlaConnect]
 
−
*Twitter: [https://twitter.com/JoomlaBugSquad @JoomlaBugSquad]
 
−
 
 
−
==The Team==
 
−
 
 
−
==="We" are at the moment===
 
−
* [http://twitter.com/hagengraf Hagen Graf]
 
−
* [http://twitter.com/sanderpotjer Sander Potjer]
 
−
* [http://twitter.com/alledia Steve Burge]
 
−
* [http://twitter.com/JacquesRentzke Jacques Renzke]
 
−
 
 
−
===Informal Skype Chat===
 
−
I created a Skype Chat called "Joomla! Tweet Team #joott"
 
−
[http://skype.com Skype] was the easiest solution so far
 
−
 
 
−
'''Join the Skype chat'''
 
−
 
 
−
Already joined the chat to propose, discuss and schedule tweets (names in alphabetical order):
 
−
 
 
−
[http://twitter.com/annafrade Ana Frade],
 
−
[http://twitter.com/drarvindc arvind],
 
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[http://twitter.com/garyjaybrooks Gary Brooks],
 
−
[http://twitter.com/ke4obt Flip],
 
−
[http://twitter.com/hilscheyne Hils Cheyne],
 
−
[http://twitter.com/isidrobaq Isidro Baquero]
 
−
[http://twitter.com/JacquesRentzke Jacques Rentzke],
 
−
[http://twitter.com/219jondn Jon Neubauer],
 
−
[http://twitter.com/rkendallc Kendall Cabe]
 
−
[http://twitter.com/astroboysoup Peter Bui],
 
−
[http://twitter.com/OnTheMarkDesign Mark W. Bender],
 
−
[http://twitter.com/collaboracion Sandra Ordonez],
 
−
[http://twitter.com/saurabhshah Saurabh Shah],
 
−
[http://twitter.com/k2joom Simon Wells-k2joom],
 
−
[http://twitter.com/terracemedia Brian 'Sully' Sullivan ],
 
−
[http://twitter.com/prothemer Tess Neale],
 
−
 
 
−
'''How to join?'''
 
−
#send me your Skype user via twitter or add me on Skype (user hagengraf) and I'll add you to the chat
 
−
#ask someone mentioned above to add you to the chat
 
−
 
 
−
 
 
−
'''What do we tweet?'''
 
−
* tweet each day one or more interesting links from joomla.org
 
−
 
 
−
Therefore we need your help to find the real cool links/tweets.
 
−
 
 
−
===We have these principles:===
 
−
These principles will be heavily discussed at the moment in the tweet chat!
 
−
 
 
−
#Sander, Steve and Hagen are allowed to tweet
 
−
#In case of lack of consensus, any of us 3 have the final decision
 
−
#We do mention great sites built with Joomla. Tweet us @joomla to bring them to our attention.
 
−
 
 
−
===tweet about the Joomla! Tweet Team===
 
−
hashtag: [http://twitter.com/#!/search?q=%23joott #joott]
 
−
 
 
−
==The plan for the future==
 
−
 
 
−
* most important: Tweet as described above
 
−
 
 
−
next steps:
 
−
* having an ongoing chat to discuss
 
−
* edit this page if we have a cool idea
 
−
* setting up a payed hootsuite account to have more transparency, give people to possibility to propose tweets and integrate rss feed for generating tweets from joomla.org
 
−
 
 
−
==Send us your tweet proposal :) ==
 
−
 
 
−
https://spreadsheets.google.com/spreadsheet/embeddedform?formkey=dHd6dV9TU1ZZSHNSbW5GeVRxemk3bFE6MQ
 
−
 
 
−
 
 
−
.
 
−
 
 
−
=[https://plus.google.com/+joomla/posts Joomla! Google Plus]=
 
−
 
 
−
 
 
−
The following people have Administrator access to Joomla!'s Google Plus account:
 
−
 
 
−
* Sandra Ordonez (skype: SandyOrdonez)
 
−
* Jon Neubauer (skype: jonathan.neubauer)
 
−
* [[User:Radek|Radek Suski]] (skype: neo.sigsiu.net)
 
−
 
 
−
Google Plus will be used for PR initiatives, branding purposes, reaching new volunteers, and community cultivation. It will also be used to share blog posts, pictures, videos, ideas from volunteers in the community. Most importantly, it will be used to instigate top level conversations about the project.
 
−
 
 
−
==Guidelines==
 
−
* The Joomla! Volunteer Code of Conduct fully applies to the Joomla! Community gathered on Google+. Users must conform their behavior accordingly.
 
−
 
 
−
* Full transparency will be embraced on this channel. This means that debate is encouraged, as long as its done in a constructive way.
 
−
 
 
−
* While highlighting members is encouraged, along with good Joomla! sites, care must be taken to not seem as though we are favoring anyone.
 
−
 
 
−
==Regional Google Plus Accounts==
 
−
 
 
−
[https://plus.google.com/111169246940564901456/posts Joomla! Ireland]
 
−
 
 
−
[https://plus.google.com/101159553107396176288/posts Joomla! Brazil]
 
−
 
 
−
[https://plus.google.com/100422362835627633318/posts Joomla! Venezuela]
 
−
 
 
−
[https://plus.google.com/100895548923760286285/posts Joomla! JUG Washington]
 
−
 
 
−
[https://plus.google.com/113464798908009611540/posts Joomla! Dominicano]
 
−
 
 
−
[https://plus.google.com/107867680960170619682/posts Joomla! Mexico]
 
−
 
 
−
[https://plus.google.com/102525212470511069491/posts Joomla! Uruguay]
 
−
 
 
−
[https://plus.google.com/102475482547546165309/posts Joomla! Italy]
 
−
 
 
−
[https://plus.google.com/u/0/communities/107418867940373326875 Joomla! en Español ]
 
−
 
 
−
=[http://www.linkedin.com/companies/joomla Joomla! Linkedin Company Page]=
 
−
 
 
−
The following people have Administrator access to Joomla!'s Linkedin Company Page:
 
−
 
 
−
Being updated soon
 
−
 
 
−
Linkedin will be used for PR initiatives, branding purposes, reaching new volunteers, and community cultivation. It will also be used to share blog posts, pictures, videos, ideas from volunteers in the community. Most importantly, it will be used to instigate top level conversations about the project.
 
−
=Pinterest=
 
−
The [http://www.pinterest.com/joomla/ official Pinterest Account]
 
−
The following people have Manager access to Joomla!'s Pinterest  account:
 
−
 
 
−
* Jessica Dunbar (skype jess.dunbar)
 
−
 
 
−
Pinterest will be used for PR initiatives, branding purposes, reaching new volunteers, and community cultivation. It will also be used to share blog posts, pictures, videos, ideas from volunteers in the community.
 
−
== Guiding Principles ==
 
−
* We attempt to promote the features and benefits of Joomla! to a worldwide audience of enthusiasts.
 
−
* We attempt to pin a link each weekday that will be of interest to the Joomla! community, ideally to content hosted on a Joomla.org site or official events
 
−
* We strictly avoid controversial links, particularly those which involve Joomla! governance or community politics.
 
−
* Absolute priority is given to Joomla! releases. In the event of a security or new version release, we post that and only that for 24 hours.
 
−
* We normally avoid mention of products or services developed by companies in the Joomla! community.
 
−
* We do try to feature great sites, logo's and imagery built with Joomla!
 
−
* We attempt to coordinate our work with Joomla!'s release schedule and the marketing and communications needs of the project as a whole.
 
−
 
 
−
== Moderation Guidelines ==
 
−
* The Joomla! Volunteer Code of Conduct fully applies to the Joomla! Users must conform their behaviour accordingly.
 
−
* Whenever possible, when posting a link or image do so without preamble. The article headline is normally descriptive enough for the Pinterest title.
 
−
* Links should posted with the best pictures and images pulled via from the article.
 
−
* Allow the community to decide if it likes our pins. We as a team do not "repin" our own pins.
 
−
 
 
  
 +
==[https://www.youtube.com/user/joomla/ YouTube]==
 +
<translate><!--T:98--> The official YouTube account is updated by Sandra Decoux and Alison Meeks.</translate>
  
 +
==[https://www.instagram.com/joomlaofficial/ Instagram]==
 +
<translate><!--T:99--> The official Joomla Instagram account is run and monitored by Sandra Decoux with backup by the team. Due to Instagram’s unique operation Sandra manages it and does the scheduled posts per her experience with the platform.</translate>
  
 +
==[http://www.pinterest.com/joomla/ Pinterest]==
 +
<translate><!--T:100--> The official Joomla Pinterest account is monitored by Giovanni Genovino with backup by the team.</translate>
  
 +
==MeWe==
 +
<translate><!--T:101--> A Joomla MeWe group account has been created by Alison Meeks to secure the name. Pages there are paid as they don’t do an “ads based” income program but the groups are free. If there gets to a point where there is enough interest we can approach the board for financial approval.</translate>
 +
 +
<translate>
 +
==Want to Join the Social Media Team?== <!--T:102-->
 +
</translate>
 +
<translate><!--T:103--> If you have the desire and are willing to commit the time we would love to have you join us on the Social Media Team. You can view available positions here: https://volunteers.joomla.org/teams/social-media-team</translate>
  
−
<noinclude>[[Category:Working Groups]]</noinclude>
+
<noinclude>
 +
[[Category:Working Groups{{#translation:}}]]
 +
[[Category:Marketing Communication Department{{#translation:}}]]
 +
</noinclude>

Latest revision as of 03:34, 3 May 2021

Other languages:
Deutsch • ‎English • ‎Nederlands • ‎Türkçe • ‎español • ‎français • ‎italiano

This page serves to document the Joomla's social media presence, to explain its content policies and strategies to the Joomla! community, and to collect and share information about the management of Joomla's accounts on the various social media channels.

Official way to contact the Joomla! Social Media Team[edit]

To contact the Joomla! Social Media Team please use the “Contact the Social Media Team” on Glip. If you would like to share something from official project's social media channel, or if you have any questions, simply comment in that group and we will answer you as soon as possible. If accepted we may edit and add tags etc as needed then share it. Please feel free to suggest appropriate copy and tags for the post topic.

We created an official repository on GitHub to contact the Joomla! Social Media Team. If you would like to share something from official project's social media channel, or if you have any question, simply open an issue in the repo and we will answer you as soon as possible. We will revise the content and if we accept it, we will share it.

Team[edit]

With the adaptation of the use of HootSuite, all of our Social Media Team members (SMT) have access to post on all of our platforms. While each platform has a team member/s specifically monitoring them, we have been utilizing the time and work savings of HootSuite to be able to schedule regular news posts. This responsibility is shared with all of the team rather than each post taking time from everyone.

Remember social media happens every day and our hard working team do their best to keep on top of things while also taking care of their own work and lives. If you see something to be shared or not right, drop a friendly note or tag us. We’re dancing as fast as we can.

Help Us Help YOU![edit]

  1. Help us see your Joomla content by tagging Joomla
  2. If you have a special event happening contact us and be sure to take photos of your event and supply text of what you want covered (you know your message best). This will allow us to post about your event on our channels.
  3. Have a group of posts you want to schedule for your team? Contact Alison and learn how to make it happen. We can set you up with our template to do your graphics.
  4. Did I mention TAG JOOMLA! We want to share your Joomla events out on our channels to show the world all the great things going on within the Joomla community.

The Joomla Social Media Team[edit]

The Joomla Social Media Team consists of:

  1. Hans van der Meer - Team Lead
  2. Alison Meeks - Assistant Team Lead
  3. Sandra Decoux
  4. Giovanni Genovino

Graphics for the Joomla posts if not included within the attached article or supplied by the team requesting the posts, are done by Sandra Decoux and Alison Meeks with the image support of our partner 123RF. Graphics for social are done both in horizontal format as recommended by FB/Tw/LinkedIn but also square for Instagram. Shout out thanks to the video team of Sandra and Brian Teeman who have been creating various videos for various special events for use on our social platforms.


Guiding Principles[edit]

  1. We promote the features and benefits of Joomla! to a worldwide audience of enthusiasts.
  2. The SMT schedule regular posts via HootSuite and as well use it for news posts. Some days there is more news than others. We try to balance it out rather than flooding feeds.
  3. We strictly avoid controversial links, particularly those which involve Joomla! governance or community politics.
  4. Absolute priority is given to Joomla! Releases. Especially in the event of a security or new version release.
  5. We normally avoid mention of products or services developed by companies in the Joomla! Community that are not direct partners or sponsors.
  6. We do highlight events and teams in the community. Some of those are Certification, Showcase, JED, Open Source Friday’s, and volunteers.
  7. We coordinate our work with Joomla's release schedule and the marketing and communications needs of the project as a whole.

Moderation Guidelines[edit]

  1. The Joomla! Volunteer Code of Conduct fully applies to the Joomla! Community gathered on Social Media. Users must conform their behaviour accordingly. At no time will any of our team tolerate harassment or attacks.
  2. Links should posted with the best pictures and images pulled via metadata, if any. Click-through metrics are significantly higher for posts which contain an image.
  3. We direct Social Media participants to ask support questions about Joomla! at the Joomla! Forum or other Joomla support groups located around the web. The official Joomla support is the forum and we always provide a link to it. We do not provide support via any social platforms.

Facebook[edit]

Main Admin[edit]

The official Joomla Facebook page is monitored by Alison Meeks with backup support from the rest of the team. Alison is also a member of several Joomla groups on Facebook and shares key posts to them such as updates/security patches etc. The Facebook JoomlaNoSpam Group is not an official Joomla property. Alison is an administrator in this group also. Rules for the NoSpam group are posted within the group. Hans is also in the group but isn't an admin.

Twitter[edit]

Main Admin[edit]

The official Joomla Twitter account is monitored by Hans van der Meer with backup support from the rest of the team.

List of Joomla Twitter channels[edit]

The"official" accounts[edit]

  • Twitter: @joomla - This account is for all kinds Joomla news and Joomla.org content. It is the go to Joomla Twitter account.

Note: Note: As far as possible, the main account follows current board members, team leaders and their assistants, former OSM presidents, JUGs, JoomlaDays, some major active contributors, and some accounts related to the Web.

Twitter Accounts run by the Production or Marketing Departments:

There are lists of accounts related to Joomla too


Twitter Accounts run by other parts of the Joomla Project[edit]

Do you know more? We want to get in contact with you to join forces! Join the chat!

Linkedin[edit]

The official Joomla LinkedIn account is monitored by Hans van der Meer with backup support from the rest of the team.

YouTube[edit]

The official YouTube account is updated by Sandra Decoux and Alison Meeks.

Instagram[edit]

The official Joomla Instagram account is run and monitored by Sandra Decoux with backup by the team. Due to Instagram’s unique operation Sandra manages it and does the scheduled posts per her experience with the platform.

Pinterest[edit]

The official Joomla Pinterest account is monitored by Giovanni Genovino with backup by the team.

MeWe[edit]

A Joomla MeWe group account has been created by Alison Meeks to secure the name. Pages there are paid as they don’t do an “ads based” income program but the groups are free. If there gets to a point where there is enough interest we can approach the board for financial approval.

Want to Join the Social Media Team?[edit]

If you have the desire and are willing to commit the time we would love to have you join us on the Social Media Team. You can view available positions here: https://volunteers.joomla.org/teams/social-media-team

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