Social Media Working Group

This page serves to document the Joomla!'s social media presence, to explain its content policies and strategies to the Joomla! community, and to collect and share information about the management of Joomla!'s accounts on the various social media channels. It was begun on July 28, 2011 by Hagen Graf to document the work of the Joomla! Tweet Team and has expanded since.

Official way to contact the Joomla! Social Media Team

We created an official channel to contact the Joomla! Social Media Team in the Joomla! Glip called "Join here to contact the Social Media Team". You can contact us by joining this channel. If you would like to share something from official project's social media channel, simply join this channel and share it with us. We will revise the content and if we accept it, we will share it.

Facebook

Team

The following people have Manager access to Joomla!'s Facebook page account:

• Radek Suski
• Sigrid Suski
• Jessica Dunbar
• Mike Veeckmans

Managers can manage admin roles, respond to and delete comments on the Joomla! Page send messages and create posts as the Joomla! Page, create ads, and view insights (Facebook analytics).

Moderators:

• Pete Bui
• Guillermo Bravo
• Sander Potjer

Moderators can respond to and delete comments on the Joomla! Page, send messages as the Joomla! Page, create ads, and view insights.

Guiding Principles

• We attempt to promote the feature and benefits of Joomla! to a worldwide audience of enthusiasts.
• We attempt to post a link each weekday that will be of interest to the Joomla! community, ideally to content hosted on a Joomla.org site.
• We strictly avoid controversial links, particularly those which involve Joomla! governance or community politics.
• Absolute priority is given to Joomla! releases. In the event of a security or new version release, we post that and only that for 24 hours.
• We normally avoid mention of products or services developed by companies in the Joomla! community.
• We do try to feature great sites built with Joomla!
• We attempt to coordinate our work with Joomla!'s release schedule and the marketing and communications needs of the project as a whole.

Moderation Guidelines

• The Joomla! Volunteer Code of Conduct fully applies to the Joomla! Community gathered on Facebook. Users must conform their behaviour accordingly.
• Whenever possible, when posting a link do so without preamble. The article headline is normally descriptive enough.
• Links should posted with the best pictures and images pulled via metadata, if any. Click-through metrics are significantly higher for posts which contain an image.
• Allow the community to decide if it likes our posts. We as a team do not "Like" our own posts.
• We encourage Facebook participants to ask support questions about Joomla! at the Joomla! Forums. This can be done by providing appropriate links whenever possible. We do not provide support via Facebook. To do so usurps the role of the Forum, does not fully integrate the Facebook community with our on-property resources, and increases the workload of the Facebook team.
• We encourage Facebook participants to ask support questions about Joomla! extensions and templates of the extension/template developers. If it is possible and expeditious, optionally provide a link to the extension developer's support forums. We do not provide specific support or advice regarding templates or extensions.
• We take care to especially encourage new Joomla! users. We allow them to post their projects and to ask questions of the community. We understand that "Like" from Joomla! may go a long way in validating a choice by a new Joomla! user to use our software for her/his web project.

Spam

• Hosting companies may not advertise their services on the Joomla! Facebook wall. We remove these.
• We remove posts by extension developers which link to their own sites. We allow, within a reasonable frequency, an extension developer to mention her/his listing in the Joomla! Extensions Directory, particularly when promoting a security update.
• We do not allow posts which are not Joomla!-related, are purely commercially or politically motivated, or which do not advance the goals of Joomla! and the worldwide FOSS community.

Likes

No individuals are "Likes" of the Joomla! Facebook account, nor should any be. The following organizations presently are "Likes" of the Joomla! Facebook account:

• MySQL
• PHP
• Software Freedom Law Center
• The Linux Foundation
• The Apache Software Foundation

Twitter

The"official ones"

as far as I/we know

• Twitter: @joomla - Follow us. This account is primarily for official Joomla news and Joomla.org content.
• Twitter: @joomlaevents - Follow us. This account is primarily for news about Joomla events. We try to merge that into Joomla!
• Twitter: @joomlaframework - Follow us. This account is primarily for news about the Joomla Framework. We try to merge that into Joomla!

There are lists of accounts related to Joomla too

• http://twitter.com/joomla/lists

Aggregator pages

1. http://community.joomla.org/connect/social.html
2. http://community.joomla.org/connect

Twitter Accounts run by other parts of the Joomla Project

Do you know more? We want to get in contact with you to join forces! Join the chat!

• Twitter: @OSMatters
• Twitter: @JoomlaCLT
• Twitter: @JoomlaDeveloper
• Twitter: @JoomlaConnect
• Twitter: @JoomlaBugSquad
• Twitter: @JoomlaJUGS

"We" are at the moment

• Radek Suski
• Jessica Dunbar
• Alison Meeks
• Sigrid Suski

Official way to contact the Joomla! Social Media Team

We created an official channel to contact the Joomla! Social Media Team in the Joomla! Glip called "Join here to contact the Social Media Team". You can contact us by joining this channel. If you would like to share something from official project's social media channel, simply join this channel and share it with us. We will revise the content and if we accept it, we will share it.

What do we tweet?

• tweet each day one or more interesting links from joomla.org

Therefore we need your help to find the real cool links/tweets.

We have these principles:

• New Joomla versions must be announced immediately - No third-party account must be able to announce it before the official account
• We attempt to promote the features and benefits of Joomla! to a worldwide audience of enthusiasts.
• We attempt to pin a link each weekday that will be of interest to the Joomla! community, ideally to content hosted on a Joomla.org site or official events
• We strictly avoid controversial links, particularly those which involve Joomla! governance or community politics.
• Absolute priority is given to Joomla! releases. In the event of a security or new version release, we post that and only that for 24 hours.
• We normally avoid mention of products or services developed by companies in the Joomla! community.
• We do try to feature great sites, logo's and imagery built with Joomla!
• We attempt to coordinate our work with Joomla!'s release schedule and the marketing and communications needs of the project as a whole.

The plan for the future

• most important: Tweet as described above

next steps:

• having an ongoing chat to discuss
• edit this page if we have a cool idea
• setting up a payed hootsuite account to have more transparency, give people to possibility to propose tweets and integrate rss feed for generating tweets from joomla.org

Joomla! Google Plus

The following people have Administrator access to Joomla!'s Google Plus account:

• Alison Meeks
• Radek Suski (skype: neo.sigsiu.net)

Google Plus will be used for PR initiatives, branding purposes, reaching new volunteers, and community cultivation. It will also be used to share blog posts, pictures, videos, ideas from volunteers in the community. Most importantly, it will be used to instigate top level conversations about the project.

Guidelines

• The Joomla! Volunteer Code of Conduct fully applies to the Joomla! Community gathered on Google+. Users must conform their behavior accordingly.

• Full transparency will be embraced on this channel. This means that debate is encouraged, as long as its done in a constructive way.

• While highlighting members is encouraged, along with good Joomla! sites, care must be taken to not seem as though we are favoring anyone.

Regional Google Plus Accounts

• Joomla! Ireland
• Joomla! Brazil
• Joomla! Venezuela
• Joomla! JUG Washington
• Joomla! Dominicano
• Joomla! Mexico
• Joomla! Uruguay
• Joomla! Italy
• Joomla! en Español

Joomla! Linkedin Company Page

The following people have Administrator access to Joomla!'s Linkedin Company Page:

• Patrick Jackson
• Jessica Dunbar

Linkedin will be used for PR initiatives, branding purposes, reaching new volunteers, and community cultivation. It will also be used to share blog posts, pictures, videos, ideas from volunteers in the community. Most importantly, it will be used to instigate top level conversations about the project.

Pinterest

The official Pinterest Account The following people have Manager access to Joomla!'s Pinterest account:

• Jessica Dunbar (skype jess.dunbar)

Pinterest will be used for PR initiatives, branding purposes, reaching new volunteers, and community cultivation. It will also be used to share blog posts, pictures, videos, ideas from volunteers in the community.

Guiding Principles

• We attempt to promote the features and benefits of Joomla! to a worldwide audience of enthusiasts.
• We attempt to pin a link each weekday that will be of interest to the Joomla! community, ideally to content hosted on a Joomla.org site or official events
• We strictly avoid controversial links, particularly those which involve Joomla! governance or community politics.
• Absolute priority is given to Joomla! releases. In the event of a security or new version release, we post that and only that for 24 hours.
• We normally avoid mention of products or services developed by companies in the Joomla! community.
• We do try to feature great sites, logo's and imagery built with Joomla!
• We attempt to coordinate our work with Joomla!'s release schedule and the marketing and communications needs of the project as a whole.

Moderation Guidelines

• The Joomla! Volunteer Code of Conduct fully applies to the Joomla! Users must conform their behaviour accordingly.
• Whenever possible, when posting a link or image do so without preamble. The article headline is normally descriptive enough for the Pinterest title.
• Links should posted with the best pictures and images pulled via from the article.
• Allow the community to decide if it likes our pins. We as a team do not "repin" our own pins.